Windows 10 Troubleshooting Multiple BSOD Errors: Whae_Uncorrectable_Error and System_Service_Exception

[GetBroccoli]

Hi I've encountered regular BSOD, the types include whae_uncorrectable_error and system_service_exception. There is actually a third but I couldn't recall what it is.

I've attached the dump files and I'm eager to begin troubleshooting.

My machine uses a 2HDD and an SSD for the OS, and this might have something to do with the problems, or at least it may get in the way of troubleshooting, I suspect from reading some of the other threads posted in BSOD. Please advise.

 

[GetBroccoli]

Btw the CPU status screenshots are showing a much higher temp than HWiNFO does, they also fluctuate between 43 and 50. Idk if that means anything, I can look at getting some logs posted to compare or give a better overview.

 

[GetBroccoli]

Once you boot back into windows install the new driver so make sure you download it first.

Did I have to install the AMD drivers in safe mode as well? Do I need to have networking disabled?

 

[nmsuk]

Hi could you do the amd overdrive but with the stability test running from the app. Then back to the cpu status. Give it 10 to 15 minutes to let it settle at a load temp. From the original grabs theres no temp issues there.

 

[kemical]

Btw the CPU status screenshots are showing a much higher temp than HWiNFO does, they also fluctuate between 43 and 50. Idk if that means anything, I can look at getting some logs posted to compare or give a better overview.

Different apps show different temps stick with the best HWiNFO64.

Did I have to install the AMD drivers in safe mode as well? Do I need to have networking disabled?

They probably wouldn't install in safe mode. Regarding network, only if you think your machine will download and install something else before you manage to install the driver specified.

Overdrive. I'm not a big fan of this app as it's well known for causing bsod's. Do the stability test and then please remove it.

 

[nmsuk]

The CPU status in AMD Overdrive is the distance to the thermal limit not the actual temp. Whatever the thermal margin is, subtract it from 73 and you'll get the actual cpu/core temp

 

[kemical]

You can also find the thermal margin or distance to TJmax by checking this section of HWiNFO64:

 

[nmsuk]

You can also find the thermal margin or distance to TJmax by checking this section of HWiNFO64:
View attachment 33683

Oddly not on my AMD system you can't. Which is mainly why I suggested AMD Overdrive.