Cecelia
Member
- Joined
- Nov 30, 2014
I bought a Toshiba c55t-a5222 last year. I have only used this laptop five or six times. One day my tablet synced up with my laptop and now the laptop doesn't work properly. I am trying to recover my hard drive but it says it cant find the recovery partition. When I look in Disk Management I see 4 recovery partitions but it never works please help. When I do run recovery I get an error message that says
File:\windows\system32\winload.efi
Error code: 0xc0000001
The other message I get is when I try for just a Automatic Repair
Log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt
Which shows the following:
Startup Repair diagnosis and repair log
---------------------------
Number of repair attempts: 1
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\WINDOWS
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 187 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 32 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 46 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 719 ms
Root cause found:
---------------------------
The operating system version is incompatible with Startup Repair
---------------------------
---------------------------
How can I fix this Laptop so I can use it again? Also my hard drive shows almost no available disk space pic is loaded below
I am running Windows 8.1 64bit
File:\windows\system32\winload.efi
Error code: 0xc0000001
The other message I get is when I try for just a Automatic Repair
Log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt
Which shows the following:
Startup Repair diagnosis and repair log
---------------------------
Number of repair attempts: 1
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\WINDOWS
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 187 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 32 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 46 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 719 ms
Root cause found:
---------------------------
The operating system version is incompatible with Startup Repair
---------------------------
---------------------------
How can I fix this Laptop so I can use it again? Also my hard drive shows almost no available disk space pic is loaded below
I am running Windows 8.1 64bit