Windows 7 unable to logon to son's lapton

momofboys

New Member
Joined
Feb 13, 2011
My son was using his laptop this afternoon and his password will no longer allow him access. We type his password in and get the message: The User Profile Service failed the logon. User profile can not be loaded. What can I enter into the password field that will allow me access to change his password. We are stuck! Thank you!
 
Check this out...it should help....read option 2, getting into safe mode.

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