Windows 7 Understanding BSOD Error Code 0X0000008E on Acer Extensa 4620Z

John N

New Member
Joined
Jan 3, 2010
Messages
32
After the BSOD, I get the following error codes:0X0000008E(0XC0000005,0X83575795,0XBB336D84,0X00000000). What do these codes mean?I have an Acer laptop Extensa 4620Z with 2 Gigs of Ram and Win7 Home premium. I can not find them in google.

JN
 
Solution
Here's a link to some explanation: Link Removed
Pay particular attention to the "Usual Causes" section and the KB articles

Beyond that, please provide this info for us to get started analyzing the error: Link Removed
Here's a link to some explanation: Link Removed
Pay particular attention to the "Usual Causes" section and the KB articles

Beyond that, please provide this info for us to get started analyzing the error: Link Removed
 
Solution
==================================================
Dump File : 082612-72150-01.dmp
Crash Time : 8/26/2012 2:27:34 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x83575795
Parameter 3 : 0xbb336d84
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+2e97
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+121795
Stack Address 1 : ntkrnlpa.exe+12135f
Stack Address 2 : fltmgr.sys+1f1f0
Stack Address 3 : fltmgr.sys+1e786
Computer Name :
Full Path : C:\Windows\Minidump\082612-72150-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,336
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Dump File : 082612-40700-01.dmp
Crash Time : 8/26/2012 6:39:39 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x01b1ea8c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x89470b24
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+39b24
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 7.6.0.1011
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : iaStor.sys+39b24
Stack Address 2 : iaStor.sys+3a818
Stack Address 3 : ntkrnlpa.exe+209056
Computer Name :
Full Path : C:\Windows\Minidump\082612-40700-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
==================================================

==================================================
Dump File : 082512-32869-01.dmp
Crash Time : 8/25/2012 10:49:47 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01530ac8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83573795
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+26e000
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R)
Company : Intel Corporation
File Version : 8.14.10.1930
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : rdyboost.sys+fccc
Computer Name :
Full Path : C:\Windows\Minidump\082512-32869-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
==================================================

==================================================
Dump File : 082512-32183-01.dmp
Crash Time : 8/25/2012 8:29:37 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01231008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8353f795
Caused By Driver : fwpkclnt.sys
Caused By Address : fwpkclnt.sys+27000
File Description : FWP/IPsec Kernel-Mode API
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : rdyboost.sys+fccc
Computer Name :
Full Path : C:\Windows\Minidump\082512-32183-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,336
==================================================

==================================================
Dump File : 082512-32448-01.dmp
Crash Time : 8/25/2012 4:20:51 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01346758
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83537795
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+4501
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : ntkrnlpa.exe+943a4
Computer Name :
Full Path : C:\Windows\Minidump\082512-32448-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
==================================================

==================================================
Dump File : 082412-40466-01.dmp
Crash Time : 8/24/2012 2:07:08 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01a061e8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83575795
Caused By Driver : RDPWD.SYS
Caused By Address : RDPWD.SYS+3d00
File Description : RDP Terminal Stack Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : ntkrnlpa.exe+943a4
Computer Name :
Full Path : C:\Windows\Minidump\082412-40466-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
==================================================

==================================================
Dump File : 082312-40061-01.dmp
Crash Time : 8/23/2012 8:45:13 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x011f0778
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83522795
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4165b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : ntkrnlpa.exe+943a4
Computer Name :
Full Path : C:\Windows\Minidump\082312-40061-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,336
==================================================

==================================================
Dump File : 082212-43430-01.dmp
Crash Time : 8/22/2012 9:02:10 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01b1d358
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83575795
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+ab9c7
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : ntkrnlpa.exe+943a4
Computer Name :
Full Path : C:\Windows\Minidump\082212-43430-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,336
==================================================

==================================================
Dump File : 082212-39780-01.dmp
Crash Time : 8/22/2012 10:29:14 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x0179fd78
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8356d795
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4165b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : rdyboost.sys+fccc
Computer Name :
Full Path : C:\Windows\Minidump\082212-39780-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
==================================================

==================================================
Dump File : 082112-41387-01.dmp
Crash Time : 8/21/2012 3:58:44 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01e82f98
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83565795
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4165b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : ntkrnlpa.exe+943a4
Computer Name :
Full Path : C:\Windows\Minidump\082112-41387-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 183,200
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==================================================
Dump File : 082012-42759-01.dmp
Crash Time : 8/20/2012 5:07:20 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x010c90f0
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8352c795
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+32418
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : nsiproxy.sys+1a9e
Computer Name :
Full Path : C:\Windows\Minidump\082012-42759-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
==================================================

==================================================
Dump File : 082012-36566-01.dmp
Crash Time : 8/20/2012 2:53:50 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01237c08
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83571795
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : ntkrnlpa.exe+810d1
Computer Name :
Full Path : C:\Windows\Minidump\082012-36566-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
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==================================================
Dump File : 082012-91026-01.dmp
Crash Time : 8/20/2012 8:43:08 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8353b795
Parameter 3 : 0xbfa47b2c
Parameter 4 : 0x00000000
Caused By Driver : SYMEVENT.SYS
Caused By Address : SYMEVENT.SYS+1388c
File Description : Symantec Event Library
Product Name : SYMEVENT
Company : Symantec Corporation
File Version : 12.6.0.25
Processor : 32-bit
Crash Address : ntkrnlpa.exe+121795
Stack Address 1 : ntkrnlpa.exe+12135f
Stack Address 2 : ntkrnlpa.exe+222939
Stack Address 3 : ntkrnlpa.exe+2226de
Computer Name :
Full Path : C:\Windows\Minidump\082012-91026-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,336
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==================================================
Dump File : 081912-33633-01.dmp
Crash Time : 8/19/2012 9:00:22 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x012f5358
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83565795
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4165b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : rdyboost.sys+fccc
Computer Name :
Full Path : C:\Windows\Minidump\081912-33633-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
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==================================================
Dump File : 081812-40295-01.dmp
Crash Time : 8/18/2012 2:33:24 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x83534795
Parameter 3 : 0xb7953a14
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+121795
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+121795
Stack Address 1 : ntkrnlpa.exe+12135f
Stack Address 2 : ntkrnlpa.exe+269d5e
Stack Address 3 : ntkrnlpa.exe+265850
Computer Name :
Full Path : C:\Windows\Minidump\081812-40295-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
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Dump File : 081812-32479-01.dmp
Crash Time : 8/18/2012 12:22:20 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x014497ac
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x835664c1
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+1000
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+1204c1
Stack Address 2 : rdyboost.sys+fcb3
Stack Address 3 : rdyboost.sys+10986
Computer Name :
Full Path : C:\Windows\Minidump\081812-32479-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
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Dump File : 081712-32869-01.dmp
Crash Time : 8/17/2012 8:20:59 PM
Bug Check String : MULTIPLE_IRP_COMPLETE_REQUESTS
Bug Check Code : 0x00000044
Parameter 1 : 0x878f18f0
Parameter 2 : 0x00000eae
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+241ef
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 7.6.0.1011
Processor : 32-bit
Crash Address : ntkrnlpa.exe+78c9d
Stack Address 1 : iaStor.sys+39ec4
Stack Address 2 : iaStor.sys+3a73e
Stack Address 3 : iaStor.sys+3fa06
Computer Name :
Full Path : C:\Windows\Minidump\081712-32869-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
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==================================================
Dump File : 081612-33665-01.dmp
Crash Time : 8/16/2012 8:06:02 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01fc8e00
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83537795
Caused By Driver : cng.sys
Caused By Address : cng.sys+15030
File Description : Kernel Cryptography, Next Generation
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17856 (win7sp1_gdr.120601-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : rdyboost.sys+fccc
Computer Name :
Full Path : C:\Windows\Minidump\081612-33665-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,344
==================================================

==================================================
Dump File : 081612-40763-01.dmp
Crash Time : 8/16/2012 4:00:30 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01b2a398
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8353b795
Caused By Driver : cng.sys
Caused By Address : cng.sys+1c030
File Description : Kernel Cryptography, Next Generation
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17856 (win7sp1_gdr.120601-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+121795
Stack Address 2 : ntkrnlpa.exe+12135f
Stack Address 3 : rdyboost.sys+fccc
Computer Name :
Full Path : C:\Windows\Minidump\081612-40763-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,336
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