prazwal00
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- #1
About a week ago I got the Unexpected Store Exception BSOD, the very first BSOD I had gotten in almost two years of owning the computer. Following this, I would frequently get both this and Critical Process Died. I tried every solution I could find online, including uninstalled my antivirus, updated drivers, diskcheck, sfc scannow, ccleaner, windows defender. Every test/scan came back clean with no problems, culminating in a full factory reset of the computer. The problem always came back. I upgraded to Windows 10 the day it launched and this is the first time I've had any problems. I view the error log after each occurrence. Unexpected Store Exception says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." And gives the following codes when I check the details, the source was kernel power and the event id was 41.
I got the BSOD in 8:46 am you can check it on event log.
I got the BSOD in 8:46 am you can check it on event log.
Last edited:
Solution
Firstly your network drivers are out of date by a couple of years. Get them from Realtek PCIe FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK
I'd also suggest going to the Intel page and using their driver update wizard to update any of their drivers as lots of those are also out of date.
I'd also suggest going to the Intel page and using their driver update wizard to update any of their drivers as lots of those are also out of date.
nmsuk
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dump files would be useful if available check How to ask for help with a BSOD problem
prazwal00
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- #5
@nmsuk here are the dumpsdump files would be useful if available check How to ask for help with a BSOD problem
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nmsuk
Essential Member
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Firstly your network drivers are out of date by a couple of years. Get them from Realtek PCIe FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK
I'd also suggest going to the Intel page and using their driver update wizard to update any of their drivers as lots of those are also out of date.
I'd also suggest going to the Intel page and using their driver update wizard to update any of their drivers as lots of those are also out of date.
prazwal00
New Member
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- Nov 8, 2019
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prazwal00
New Member
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- Nov 8, 2019
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