Unexpected windows 7 shutdown

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Cris Gregory, May 22, 2013.

  1. Cris Gregory

    Cris Gregory New Member

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    Hi everyone. Please, my system suffered an unexpected shutdown 3times today. its a hp 630 icore 3 thats just a year old. i have run CHKDSK as well as SFC\ SCAN NOW and no errors popped up anywhere, but yet i still get the same BSOD and its shutsdown. This is the information i get after the system boots up from the unexpected shutdown.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057


    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000050
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88001947230
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    Files that help describe the problem:
    C:\Windows\Minidump\052213-42323-01.dmp
    C:\Users\Cris\AppData\Local\Temp\WER-60450-0.sysdata.xml


    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    here are my system specifications:
    Time of this report: 5/22/2013, 16:33:11
    Machine name: CRIS-HP
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP 630 Notebook PC
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz
    Memory: 4096MB RAM
    Available OS Memory: 3894MB RAM
    Page File: 2848MB used, 4937MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    PLEEEEEEEEEEEEEEEEEEEEASE, anm someone help me out in solving this problem. i have added the dump file located in c:\\windows\ minidump so someone can take a look at it and try to find the problem with my laptop. Thank you very much
     

    Attached Files:

    #1 Cris Gregory, May 22, 2013
    Last edited: May 22, 2013
  2. Yazan Al Habal

    Yazan Al Habal New Member

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    DRIVER_IRQL_NOT_LESS_OR_EQUAL on NETIO.SYS:

    Cause
    A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high.

    This bug check is usually caused by drivers that have used improper addresses.

    If the first parameter has the same value as the fourth parameter, and the third parameter indicates an execute operation, this bug check was likely caused by a driver that was trying to execute code when the code itself was paged out. Possible causes for the page fault include the following:

    • The function was marked as pageable and was running at an elevated IRQL (which includes obtaining a lock).

    • The function call was made to a function in another driver, and that driver was unloaded.

    • The function was called by using a function pointer that was an invalid pointer.
    Resolution
    To begin debugging, use a kernel debugger to get a stack trace.

    If the problem is caused by the driver that you are developing, make sure that the function that was executing at the time of the bug check is not marked as pageable or does not call any other inline functions that could be paged out.

    If the debug is still not fixed, Reinstall OS.
     
  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    If you check the dates above Yazan you'll see that post is from 2013 which unfortunately no one bothered to answer.
     

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