Windows 7 UNINTENTIONAL SHUTDOWN WHEN BROWSING THE INTERNET

Cris Gregory

New Member
Joined
May 22, 2013
Messages
4
HI EVERYONE.

PLEASE MY COMPUTER SHUTS DOWN EVERYTIME I AM BROWSING THE INTERNET BY SHOWING THE BLUE SCREEN OF DEATH (BSOD) AND ITS BECOMING PERSISTENT NOW. My laptop is just a year old. its HP 630 win7 icore 3. This is the information i get when ever the system boots up after the shutdown.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057


Additional information about the problem:
BCCode: d1
BCP1: 0000000000000050
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001947230
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Files that help describe the problem:
C:\Windows\Minidump\052213-42323-01.dmp
C:\Users\Cris\AppData\Local\Temp\WER-60450-0.sysdata.xml


Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows


If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have also Uploaded the dump file from c:\\ windows as well in zip format and i am hoping someone can help me to find a solution to this as soon as possible. Thank you very much
 


Attachments

It seems that the uploaded dump file was not found in the conversation. Please go ahead and upload the dump file from your C:\Windows\Minidump folder again so that I can analyze it to further investigate the BSOD issue on your HP 630 laptop. Once you've uploaded the file, I'll examine its contents to identify the potential cause of the problem. Thank you for your cooperation.
 


Back
Top