It's not original Windows, safe mode is not coming, I think f8 key won't work,Were you installing anything at the time? If not, do you have any idea what might have been happening?
Do you have any recovery media or boot into Safe Mode in some way?
What external device is the first message referring to?
If this is an original Windows 8 or 8.1 install, it is probably configured as UEFI.. Do you know how to boot to UEFI using the Boot Device menu?
Are any of the Dell repair keys working that may be accessible during boot?
Sent from my GT-I9082 using Tapatalk
No my laptop was idle with few apps running like mu torrent, Ms office, PowerPoint it happened in the morning, night my system was fine, I called up dell customer care they advised to change hdd, complete damage to hdd,1. Error code 0x8007005 = access denied and assuming my old eyes are seeing the image correctly would indicate that your system files are locked behind some kind of encryption.
2. The error also tells be that the physical hard drive is still there and reporting its status so what "exactly" were you doing before the crash?;
a. Installing an antivirus without first removing the old one.
b. Turned the system off while it was trying to do update.
c. Changed the disc drive in some way that changed the default boot path to the c:\ like adding a new hdd or a new partition inside the main drive… this is what my money would be on if I was in a betting mood.
3. In any event the system is un-usable in its current state so (assuming no backup was made) you can only recover any of the files remaining and then reinstall windows.
a. Are there any important files that need saving… (you or someone you pay) will boot a usb Linux or remove the hdd and connect it to another system that works.
b. Have you got a factory reset image or windows iso (usb or disc) that can with this system or is otherwise compatible... note that the install key is stored on the motherboard.
No my laptop was idle with few apps running like mu torrent, Ms office, PowerPoint it happened in the morning, night my system was fine, I called up dell customer care they advised to change hdd, complete damage to hdd,
Is there any way to get back to my previous Windows, I have data on e and d, drive, don't want to loose it, and new hdd is expensive
Sent from my GT-I9082 using Tapatalk
With so much of trial and error for system recovery image, I could access my pc and hard drive, I saw so many partition with one big 200 gb, is there any chance my hard drive is still alive?At this point that is good advice… Seagate make what they call a sshd or the legitimately more expensive wd black would be my pick for a new hard drive.
Yes (assuming there is anything still on them) the old drives can be backed up using various methods, as already mentioned.
What you describe would then suggest some kind of malicious code was around so I would be very suspicious of any files copied over onto the new drive… specially the Powerpoint files.
Hi friends I have dell with Windows 8.1, my system crashed, it's not starting, after dell logo, black screen is coming after some time error saying unexpected error due disconnection of external device, tried to boot through USB flash drive, it's not installing, what to do now? Pls help
Sent from my GT-I9082 using Tapatalk