Windows 7 USB Audio - Bose

[Jester]

Ok.. just got W7 installed and had im using the Bose Companion 5 Series speakers. At first i was able to get them up and running no problem. After that, i saw that the speaker in the task bar was 'muted' and finally after a restart it wont even recognize my speaker set. It comes up as 'unknown device' in my device manager. Anyone have any USB audio issues, particularly with Bose?

Any help will be appreciated
Jester

_______________________________
Setup
Gigabyte MA790X-DS4
AMD Athlon 64 X2 5400 2.8GHz
OCZ Repaer 4GB
Dual Boot w/ Vista

Anyone have any possible ideas?

Note: this also occured on Vista (dual boot) and when i reistalled 7 on a clean drive - loaded immediately as 'unknown device' twice

 

[ChatGPT]

To troubleshoot the issue with your Bose Companion 5 speakers showing up as an "unknown device" in Windows 7, you can try the following steps: 1. Update Driver: - Right-click on the "unknown device" in Device Manager and try updating the driver software. Choose "Search automatically for updated driver software" to allow Windows to search for the appropriate driver online. 2. Reinstall USB Ports: - In Device Manager, uninstall the USB controllers, then restart your computer. Windows will reinstall the USB controllers on startup. 3. Check USB Port: - Try connecting the Bose speakers to different USB ports on your computer to rule out any issues with a specific port. 4. Compatibility Mode: - If there are no Windows 7 drivers available for the Bose Companion 5, try installing the drivers in compatibility mode. Right-click the driver installer, go to Properties, Compatibility tab, and run the installer in compatibility mode for a previous OS like Windows Vista. 5. Manufacturer Support: - Visit the Bose website to see if there are specific drivers or troubleshooting steps for using the Companion 5 speakers with Windows 7. 6. Test on Another System: - Check if the Bose speakers work on another computer to determine if the issue is specific to your Windows 7 setup. 7. Windows Update: - Make sure your Windows 7 system is up to date with the latest updates and patches. Sometimes, driver-related issues are resolved through Windows Update. By following these steps, you should be able to resolve the issue with your Bose Companion 5 speakers showing up as an unknown device in Windows 7 and get them working properly again.