Verify and repair disk operation on reboot when system shut down after hanging up

#1
I recently had a new system built running a RAID array using two WD 250GB SATA drives, Vista Home Premium, Intel duo core 3.1GHz processor, 4GB mem, ASUS P5Q Pro motherboard.

I was trying an ATI Radeon HD 4670 video card and when installing the Vista drivers, the system froze and I had to shut down by turning the power off on the back. Upon reboot, it started running a "verifying and repairing" disk operation that took over an hour. After it finished, I tried installing the ATI driver again and got the same thing....system freeze requirung a hard shut down. Again on reboot, it went through the verifying and reparing sequence. Down in the taskbar, there's an animated icon that looks like a stack of disks indicating the verifying and repair process. Upon double clicking, it brings up a "Matrix" program, which is doing the verifying process. Within this window I can click on the array and follow the progress given in a percentage of completion.

Bottom line is every time the system has to be shut down while in Windows due to a freeze or hang, it goes through the lengthy verify and repair thing. Problem is, it slows down the system to a point I can't really continue working until it finishes...over an hour later.

I'm guessing this verifying and repairing operation is a function of Vista? If so, is there a way to disable it?

DC
 


Celestra

Former Moderator
#2
I recently had a new system built running a RAID array using two WD 250GB SATA drives, Vista Home Premium, Intel duo core 3.1GHz processor, 4GB mem, ASUS P5Q Pro motherboard.

I was trying an ATI Radeon HD 4670 video card and when installing the Vista drivers, the system froze and I had to shut down by turning the power off on the back. Upon reboot, it started running a \"verifying and repairing\" disk operation that took over an hour. After it finished, I tried installing the ATI driver again and got the same thing....system freeze requirung a hard shut down. Again on reboot, it went through the verifying and reparing sequence. Down in the taskbar, there's an animated icon that looks like a stack of disks indicating the verifying and repair process. Upon double clicking, it brings up a \"Matrix\" program, which is doing the verifying process. Within this window I can click on the array and follow the progress given in a percentage of completion.

Bottom line is every time the system has to be shut down while in Windows due to a freeze or hang, it goes through the lengthy verify and repair thing. Problem is, it slows down the system to a point I can't really continue working until it finishes...over an hour later.

I'm guessing this verifying and repairing operation is a function of Vista? If so, is there a way to disable it?

DC
Microsoft put out a few bad updates recently, for us, about a month and a half ago. Maybe this could be the source of all your pain. Having trouble deciding which updates to install - Vista Forums
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#3
Hi Ballyshannon,

thanks for supplying your info although could please post the PSU you are using..

Ta....:)
 


#4
It's a 500W Antec Earthwatts.

BTW, I discovered this isn't a Vista thing. The program that's doing the verify and repair is Intel Matrix Storage Manager. I've sent an inquiry to Intel about it and to see if there's a way to disable the auto verify and repair.
 


peterwt

Honorable Member
#5
Hi Ballyshannon,

As you said this is not a Vista thing it is the Intel Matrix Storage Manager.

I have had this happen a number of times when Vista has hung and i have had to do a hard power-off. I have found that once the verify/repair has been going for a few minutes I can use the PC - although it is slower. Every time it has happened the verify has never found any hard errors, only a few parity errors. It would be interesting to see your reply from Intel.

Peter
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#6
Intel has released Version 8.7.0.1007 of the Matrix Storage Manager driver for those using RAID on Intel chipset motherboards.

This new-ish driver may help. The reason I asked about the PSU was to ascertain whether you had enough power or not.
 


#7
Hi Ballyshannon,

As you said this is not a Vista thing it is the Intel Matrix Storage Manager.

I have had this happen a number of times when Vista has hung and i have had to do a hard power-off. I have found that once the verify/repair has been going for a few minutes I can use the PC - although it is slower. Every time it has happened the verify has never found any hard errors, only a few parity errors. It would be interesting to see your reply from Intel.

Peter
Same here. It's never found any hard errors, and you're right.... once it gets going, maybe around 30% or so, programs will open and run, but slower. I understand Matrix Storage Manager making sure the disk is ok and error-free after a hard power-off, but I don't like the idea of it doing it automatically. On the other hand, what if there ARE hard errors that could adversely affect things if left unrepaired? Thankfully the need for a hard power-off doesn't occur often. This was just an odd circumstance with the Radeon card.

Kemical.....
Thanks for the link to the updated Stgorage Manager driver. I'll check it out.

UPDATE: I attempted to post Intel's response twice over the past several days but it's not showing up. Basically I was told the RAID volume data verification and repair is a process that cannot be disabled since is part of the core functions of the Intel® Matrix Storage Manager.
 


#8
Just received a response from Intel:

Thank you for contacting Intel Technical Support.

1. As I understand you would like to disable the RAID volume data verification and repair on your system.

2. The RAID volume data verification and repair is a process that cannot be disabled since is part of the core functions of the Intel® Matrix Storage Manager.

3. For more information on this process please refer to the following website:

http://www.intel.com/support/chipsets/imsm/sb/CS-023081.htm

For your convenience, the Intel® Matrix Storage Manager offers Top Technical Issues and FAQs at this link:
http://support.intel.com/support/chipsets/imsm/
Which includes the latest technical articles, FAQs, and support information for this product.

Downloads about this product can be found at:
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2101

Sincerely,

Diego A.
Intel Technical Support

Intel® System Software Web Site
http://support.intel.com/support/chipsets/index.htm

Intel® Graphics Support Web Site
http://support.intel.com/support/graphics/
 


#9
Just received the following reply from Intel:

1. As I understand you would like to disable the RAID volume data verification and repair on your system.

2. The RAID volume data verification and repair is a process that cannot be disabled since is part of the core functions of the Intel® Matrix Storage Manager.

3. For more information on this process please refer to the following website:

http://www.intel.com/support/chipsets/imsm/sb/CS-023081.htm

For your convenience, the Intel® Matrix Storage Manager offers Top Technical Issues and FAQs at this link:
http://support.intel.com/support/chipsets/imsm/
Which includes the latest technical articles, FAQs, and support information for this product.

Downloads about this product can be found at:
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2101

Sincerely,

Diego A.
Intel Technical Support

Intel® System Software Web Site
http://support.intel.com/support/chipsets/index.htm

Intel® Graphics Support Web Site
http://support.intel.com/support/graphics/
 


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