hello and thank you in advance for any help you may be able to give me with this problem. I have a toshiba satellite laptop that will not connect to the internet. I have tried everything i can, watched the you tube videos and changed the ip numbers and dns numbers along with numerous other "fixes". I had a good connection until I decided to do a clean recovery back to factory settings on the laptop. when the reboot was done, the internet did come on for a day and now all i get is a local only connection. I am connected through my cable providers wireless network and have no issue with connecting on my smartphone or my acer laptop. I am at my wits end here I even tried re-installing back to factory settings again but it still will not connect. in the network and sharing screen it shows my computer, then unidentified network, and no internet. it is connected, but local only. please help anyway possible. thank you.