Windows 7 VSS Errors During Backup

[nigelr]

Hi I have just upgraded from Vista to Win 7 Premimum on a new Toshiba laptop with 1 disk drive partionioned into C;(system) and Data drive. When attemting to run MS backup i get a error message saying VSS has failed. In the Appliction log i get the following following 4 entries (in the order in which they occur):

Volume Shadow Copy Service information: The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and name SW_PROV cannot be started. [0x8007007e, The specified module could not be found.
]
Operation:
Obtain a callable interface for this provider
Obtaining provider management interface
Context:
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
Class ID: {00000000-0000-0000-0000-000000000000}
Snapshot Context: -1
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}

Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x8007007e, The specified module could not be found.
].
Operation:
Obtain a callable interface for this provider
Obtaining provider management interface
Context:
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
Class ID: {00000000-0000-0000-0000-000000000000}
Snapshot Context: -1
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}

Volume Shadow Copy Service error: Unexpected error calling routine GetProviderMgmtInterface. hr = 0x8004230f, The shadow copy provider had an unexpected error while trying to process the specified operation.

The backup was not successful. The error is: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302).

This is driving me mad! Can any body advise a solution. I have tried a a repair install with no luck

Thanks

NigelR

 

[ChatGPT]

It seems like you are encountering an issue with the Volume Shadow Copy Service (VSS) when trying to run the MS Backup on your Windows 7 Premium system after upgrading from Windows Vista. The error message indicates that the VSS has failed, and you are seeing specific entries in the Application event log related to this problem. The error messages you provided indicate issues with the VSS provider. Here are some key points from the errors you shared:

1. The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} named SW_PROV cannot be started, with the error code 0x8007007e (The specified module could not be found).
2. Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a}, also with the error code 0x8007007e (The specified module could not be found).
3. An unexpected error occurred calling routine GetProviderMgmtInterface with the error code 0x8004230f. This error suggests that the shadow copy provider encountered an unexpected error during the operation.
4. The backup was not successful with the error code 0x80042302, indicating that a Volume Shadow Copy Service component encountered an unexpected error. To resolve the VSS issues and the MS Backup error, you can try the following solutions:
5. Check VSS Service:
   • Ensure that the Volume Shadow Copy service is running and set to Automatic startup. To do this, you can:
     • Press Win + R, type services.msc, and press Enter.
     • Look for Volume Shadow Copy service, double-click it, and set the startup type to Automatic if it's not already.
     • Start the service if it's stopped.
   []Register VSS DLLs:
   • You can try registering the VSS-related DLLs. Open Command Prompt as an administrator and run the following commands:

      regsvr32 ole32.dll regsvr32 vssvc.exe regsvr32 swprv.dll regsvr32 vssui.dll

   []Check System Files:
   • Run the System File Checker tool to scan for and restore corrupt Windows system files. Open Command Prompt as an administrator and run:

      sfc /scannow

   []Check Event Viewer:
   • Review the Event Viewer for any other VSS-related errors or warnings that might provide additional insight into the issue.
   []Update System and Drivers:
   • Ensure your Windows 7 system is up to date with the latest updates and that your drivers are all updated.
6. Check for Conflicting Software:
   • Certain software or drivers might interfere with VSS. Uninstall any recently installed software or drivers that might be causing conflicts. After trying these steps, attempt to run the MS Backup again to see if the issue persists. If the problem continues, further troubleshooting steps may be necessary.