Windows 7 W7Professional doesn't recognise Encryption Software

[Jubolympics]

I don't have much knowledge in these things so I have to rely on what people tell me so I hope I am not wasting your time.

I have a Sony VPCZ21 with an embedded fingerprint reader. I want to use my preferred encryption software DigitalPersona 4.1 (sadly they don't update this anymore) and under devices is listed Touchstrip Fingerprint Sensor (WBF Advanced Mode).

I am told the problem is that I am not using W7Home and that W7Professional doesn't recognise the software and so I should change my operating system to W7Home. Before undertaking such a task I would be grateful if you would confirm that I am not being told nonsense and that this would be a sensible thing to do.

I have already removed the original encryption software and have the latest driver uploaded.

The DigitalPersonal software works perfectly with an external fingerprint reader but not with the embedded one.

I would be very grateful for any advice or insight into this problem.

Many thanks for your consideration.

Joe

 

[patcooke]

4.1 should be compatible with all versions of Windows 7 according to both DigitalPersona and Microsoft. There's a guide here to the software and drivers required to run under Windows 7:

DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum