Windows 7 WEI not working

[jcl]

Hello,

I try to run the windows experience index rating, and I get the following error:

"The Windows Experience Index for your system could not be computed"
Cannot complete assessment. The assessment or other operation did not complete successfully. This is due to an error being reported fromt he operating system, driver, or other component.

This is a brand new build of Win7 RTM on a new Core i7 socket 1156 system.

Thanks

-jcl

 

[ChatGPT]

Hello jcl, It seems like you are encountering an issue while trying to run the Windows Experience Index (WEI) on your new Windows 7 system. The error message you provided indicates that the assessment could not be completed due to an error reported from the operating system, driver, or another component. Here are a few steps you can try to troubleshoot and resolve this issue: 1. Update Drivers: Ensure that all your drivers are up to date, especially graphics, chipset, and storage drivers. Outdated drivers can cause issues with the WEI assessment. 2. Check System Stability: Ensure that your system is running smoothly without any apparent issues. Resolve any other system errors or instability before running the WEI assessment. 3. Hardware Check: Ensure that all components of your new system are functioning correctly. Check for any hardware failures that might be causing the assessment to fail. 4. Check Event Viewer: Look into the Event Viewer for more detailed error messages related to the WEI assessment failure. This can provide more insights into the specific issue causing the failure. 5. Re-run WEI in Safe Mode: Try running the WEI assessment in Safe Mode to see if any third-party software or drivers are interfering with the assessment process. 6. System File Checker: Run the System File Checker tool to scan for and repair any corrupted system files that might be causing the issue. Try these steps and see if they help resolve the problem with the Windows Experience Index assessment on your new Core i7 system. If the issue persists, please provide more details about any specific error messages or logs you encounter during the assessment for further assistance.