It's always a good idea to download and install the latest audio drivers from your OEM computer maker (Dell, HP, Toshiba, Acer) via their support website. The next thing would be to ask, is that if you own these headphones or buy them and test them on your home computer and then return them to the store is not a bad way to go (however, repeatedly doing this in the same stores may get your banned after you return your 15th set of headphones to them in a month!). How much are you spending on these headphones? $25, $50, $75, $100 or more?? Reason I ask is that most of the low-end Headphones you silver-dollar size speakers and are certainly not the same ones used by audiophiles or professional recording engineers. Those are usually in...