Why is windows 8.1 using up 80 GB of hard drive space ?

Discussion in 'Windows 8 Help and Support' started by Explodey, Apr 16, 2016.

  1. Explodey

    Explodey Member

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    I just reformatted my system drive and reinstalled Windows 8.1 yesterday. The only software I've installed so far is Chrome and Steam (just the Steam app, no games). But for some reason I'm using up 80 GB of space on my system drive. Windows can't possibly be using that much space, right? I mean, before I reformatted, I had Windows 8.1 plus a bunch of software installed, and I still wasn't using that much space!

    I went to Settings -> Disk Space, and it says that my apps are using 336 kB of space, and my media and files are using up 8 MB of space. None of this makes any sense. I'm using a fairly small SSD for my system drive, and I'm afraid I'm going to have to reformat it yet again, unless anyone has any other ideas? Thanks.
     
  2. Neemobeer

    Neemobeer Windows Forum Team
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    Please post a picture of Disk Management and grab a copy of DU Disk Usage and open a command prompt in the same directory as du and type du -l 2 C:\ >> du_output.txt and let it and upload that text file
     
  3. Neemobeer

    Neemobeer Windows Forum Team
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    Actually you may want to right click on C:\Windows\temp if this folder is taking up a ton of space open the folder press ctrl + a then press delete and delete all the content here.
     
  4. Explodey

    Explodey Member

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    image.
    OK here's a screenshot, and I tried that other thing but I don't think I really understand what you mean, because it just kept saying "du is not recognized as an internal or Extertal command." Also I checked the temp folder, but there's nothing big in there.

    Anyway, thanks for your help. I would just reformat my drive again, but I'm afraid the same thing is just going to happen again.
     
  5. Neemobeer

    Neemobeer Windows Forum Team
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    • Download du.exe from the link I gave you to your desktop.
    • Press the [Windows key] and type cmd
    • Command Prompt should be listed or cmd.exe, click it, you will have a black window similiar to a terminal in Linux or Mac
    • Type cd %USERPROFILE%\Desktop and press enter
    • Now if you type du /? you should get a help output for du
    • Now type du -l 2 C:\ >> du_output.txt
    • It should run and create a text file on your desktop, go ahead and upload that
     
  6. Explodey

    Explodey Member

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    Great, thanks for explaining. Here's what I got:

    0 c:\$Recycle.Bin\S-1-5-21-4194830336-2834351242-1271683095-1001
    0 c:\$Recycle.Bin
    6 c:\DU
    13 c:\Intel\Logs
    13 c:\Intel
    34,939 c:\Program Files\AMD
    6,802 c:\Program Files\Boot Camp
    84,771 c:\Program Files\Common Files
    1,023 c:\Program Files\DIFX
    10,222 c:\Program Files\Intel
    25,691 c:\Program Files\Internet Explorer
    0 c:\Program Files\Uninstall Information
    10,000 c:\Program Files\Windows Defender
    8,757 c:\Program Files\Windows Journal
    6,164 c:\Program Files\Windows Mail
    5,242 c:\Program Files\Windows Media Player
    279 c:\Program Files\Windows Multimedia Platform
    7,641 c:\Program Files\Windows NT
    6,276 c:\Program Files\Windows Photo Viewer
    279 c:\Program Files\Windows Portable Devices
    0 c:\Program Files\Windows Sidebar
    0 c:\Program Files\WindowsPowerShell
    208,092 c:\Program Files
    2,679 c:\Program Files (x86)\Apple Software Update
    118,235 c:\Program Files (x86)\ATI Technologies
    52,231 c:\Program Files (x86)\Common Files
    0 c:\Program Files (x86)\Google
    16,496 c:\Program Files (x86)\Intel
    6,593 c:\Program Files (x86)\Internet Explorer
    23 c:\Program Files (x86)\Microsoft.NET
    1,326 c:\Program Files (x86)\Windows Defender
    5,321 c:\Program Files (x86)\Windows Mail
    3,166 c:\Program Files (x86)\Windows Media Player
    225 c:\Program Files (x86)\Windows Multimedia Platform
    7,240 c:\Program Files (x86)\Windows NT
    5,325 c:\Program Files (x86)\Windows Photo Viewer
    225 c:\Program Files (x86)\Windows Portable Devices
    0 c:\Program Files (x86)\Windows Sidebar
    0 c:\Program Files (x86)\WindowsPowerShell
    219,091 c:\Program Files (x86)
    6,800 c:\ProgramData\Apple
    0 c:\ProgramData\ATI
    37,160 c:\ProgramData\Intel
    35,667 c:\ProgramData\Microsoft
    16,763 c:\ProgramData\Package Cache
    0 c:\ProgramData\regid.1991-06.com.microsoft
    96,392 c:\ProgramData
    1,411 c:\Users\Default
    247,646 c:\Users\Jeremy
    3 c:\Users\Public
    249,060 c:\Users
    0 c:\Windows\addins
    1,133 c:\Windows\ADFS
    4,973 c:\Windows\AppCompat
    11,674 c:\Windows\apppatch
    0 c:\Windows\AppReadiness
    752,982 c:\Windows\assembly
    572 c:\Windows\BitLockerDiscoveryVolumeContents
    32,975 c:\Windows\Boot
    2,242 c:\Windows\Branding
    7,042 c:\Windows\Camera
    0 c:\Windows\CbsTemp
    4,398 c:\Windows\Cursors
    1 c:\Windows\debug
    22 c:\Windows\DesktopTileResources
    3,413 c:\Windows\diagnostics
    0 c:\Windows\DigitalLocker
    0 c:\Windows\Downloaded Program Files
    0 c:\Windows\ELAMBKUP
    95 c:\Windows\en-US
    14,135 c:\Windows\FileManager
    477,606 c:\Windows\Fonts
    91,132 c:\Windows\Globalization
    1,451 c:\Windows\Help
    149,261 c:\Windows\IME
    7,116 c:\Windows\ImmersiveControlPanel
    56,598 c:\Windows\Inf
    116,382 c:\Windows\InputMethod
    119,943 c:\Windows\Installer
    59 c:\Windows\L2Schemas
    850,594 c:\Windows\Logs
    19,477 c:\Windows\Media
    18,474 c:\Windows\MediaViewer
    365,063 c:\Windows\Microsoft.NET
    3 c:\Windows\Migration
    0 c:\Windows\Offline Web Pages
    3,160 c:\Windows\Panther
    43,785 c:\Windows\Performance
    0 c:\Windows\PLA
    5,392 c:\Windows\PolicyDefinitions
    22 c:\Windows\Registration
    5,680 c:\Windows\rescache
    2,280 c:\Windows\Resources
    0 c:\Windows\SchCache
    115 c:\Windows\schemas
    27 c:\Windows\security
    0 c:\Windows\ServiceProfiles
    110,149 c:\Windows\servicing
    0 c:\Windows\Setup
    4 c:\Windows\ShellNew
    30,637 c:\Windows\SKB
    253,483 c:\Windows\SoftwareDistribution
    122,859 c:\Windows\Speech
    30 c:\Windows\System
    3,998,878 c:\Windows\System32
    8,108 c:\Windows\SystemResources
    1,345,227 c:\Windows\SysWOW64
    0 c:\Windows\TAPI
    0 c:\Windows\Tasks
    2,985 c:\Windows\Temp
    21 c:\Windows\ToastData
    0 c:\Windows\tracing
    7 c:\Windows\twain_32
    15,246 c:\Windows\vpnplugins
    12 c:\Windows\Vss
    8,611 c:\Windows\Web
    1,747 c:\Windows\WinStore
    5,958,444 c:\Windows\WinSxS
    15,032,365 c:\Windows
    Files: 99659
    Directories: 25184
    Size: 16,184,742,672 bytes
    Size on disk: 15,902,204,000 bytes
     
  7. Explodey

    Explodey Member

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    Probably easier if I attach it as a text file.
     

    Attached Files:

  8. Neemobeer

    Neemobeer Windows Forum Team
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    You may need to open Explorer > View tab > Options > Change Folder and Search Options > View tab > Under Hidden files and folder change it to show and uncheck Hide system files, then run du again


    After doing that you can look in the root of C:\ and see if you have a really large page and hibernate file too.
     
  9. Explodey

    Explodey Member

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    Okay, I unchecked the hide system files option, and I did check the root folder for big files, but I couldn't find any. The new DU output file is attached. Thanks again.
     

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  10. Neemobeer

    Neemobeer Windows Forum Team
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    Looks normal is it still reporting low disk space in disk management?
     
  11. Explodey

    Explodey Member

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    Yes indeed it is. I went ahead and reformatted my drive. We'll see if this happens again.
     
  12. ussnorway

    ussnorway Windows Forum Team
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    are you sure you did in fact formate the drive... looks (from the screenshot) like you may have just re-installed windows to the same place without a format.

    open your c drive in explorer and see if the old programs (you had installed BEFORE this reinstall) are still listed?
     
  13. Explodey

    Explodey Member

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    I guess I should've said "partition" instead of drive. Anyway, yes, I already did all of that, alas to no avail. Anyway, I went ahead and reformatted again, so we'll see what happens. So far so good.
     
  14. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
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    Hi,
    Interesting thread here. I noticed that you appear to be running your Windows8.1 on some kind of a Mac using the Bootcamp Windows emulator. This makes a difference in how partitions are reported by Windows utility such as Disk Management. That's why in our Forum instructions that you provide us with the make/model of the computer your are having difficulties with. It's possible the other helpers here missed that..

    In any case, can you please tell us the make/model of the Mac you are using? And exactly what kind of Windows install media you are using? I think Norway is onto something with his question. Are you using a copy of Windows8.1 media (Disc or USB stick)? Or do you own a Legit copy of Retail Boxed Windows8.1 with the Microsoft hologram on it? If you didn't purchase the media, it could also be a factory Recovery Disc from an OEM computer; look for a Logo on the Disc such as Dell, HP, Acer, Gateway, etc. If you attempted to install an OEM Windows Recovery Disc, then you are using the wrong media on your Mac. OEM Recovery Discs are hardware specific and usually will only work on a PC hardware type machine; not Bootcamp. In addition, these Recovery Discs often include many GB of "Bloatware" or free trial programs the PC maker includes on license deals with the software makers. Much of this stuff you don't need; however, one must be careful of removing these programs, as many times they include diagnostics for the Motherboard, Audio, and Video components, or wifi, and removing them can keep your computer from operating correctly.

    I'm not going to go any further with you on this issue until you respond back and tell us exactly what type of computer you have. Then we can make a better analysis of what you are doing, and make recommendations from there. In the mean time, you can see that if you are using the incorrect Media (anything other than a Retail Boxed Windows8.1 from Microsoft), it's unlikely to work right. And you are quite correct that a reinstall of Win8.1 normally doesn't take up 80GB of disk space.

    Thanks,
    <<<BIGBEARJEDI>>>
     
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  15. ussnorway

    ussnorway Windows Forum Team
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    well spotted Bigbearjedi, I missed that.
     
  16. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
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    Thanks, Norway!:D! It's always a team-effort here, and it's fun and challenging to go over problems other volunteers have responded to and find something they may have missed. Multiple sets of eyes solve many problems!!:up:

    Cheers!
    BBJ
     
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  17. holdum333

    holdum333 Banned

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    Hey @BIGBEARJEDI Great reply my friend. It is so refreshing to finally find a help forum where the big ego's of the staff don't interfere with their members helping other members with a team effort. They say confession is good for the sole. So here goes. I was banned on a help forum where I had been a member for a long time with 500+ replies because of IMHO big Ego's. Well that's great because I found Windows forum and I'm now a happy camper;):):partay:
     

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