Windows 7 comes with a built-in fax utility for use with fax modems. I have finally gotten it working although the documentation seems a bit sparse. I have a calling card set up and everything seems fine. But...there's always a "but". When I send a fax the number rings, I get the negotiation tones and a message saying that the fax is being sent. Takes about a minute. Then I get another message saying that the remote fax failed to answer in time and the call is being terminated. Thing is the fax gets sent. I might suspect that it is the fault of the remote fax except this happens in every case so far. The modem is a usr 56k voice on the pci bus and is on com3. All indications are that it is working properly...and as mentioned faxes are going through...device manager says it is working properly. But when I query the modem in device manager, I get a message saying that it is not responding. I'm not sure what the problem is...the modem, which is dialing, negotiating and sending; or the Windows 7 fax software which reports the error. Any thoughts? advice or answers?