Hi all, I recently upgraded to windows 10 from windows 7 and I am having difficulties opening my windows user desktop account. It appears my original laptop password to access my desktop has been altered to my windows account password. I cannot remember my windows outlook password and have attempted to recover it via the windows site to no avail . I cannot supply enough details to recover my password. When I attempt to use my previous password prior to upgrading to Windows 10 (The last password on my laptop device) I still can't open my account. Does anybody have any tips what I can do ??? Hope Somebody Can Help Me !