Windows 10 Wireless user and password entry keeps disappearing before I can enter it

Discussion in 'Windows 10 Help and Support' started by Mr Kitteh, Sep 22, 2015.

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  1. Mr Kitteh

    Mr Kitteh New Member

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    I recently upgraded an HP Probook 450 to Windows 10 from 8.1. It all worked fine and I connected it to Eduroam our University wireless. However I then had to do a forget on the wireless to enter a different user and now whenever I try to enter the user name and the password they disappear after a few seconds before I can finish inputting them and click on connect. I have no idea what may be causing this or how to fix it. Any ideas or help please?
     
  2. kemical

    kemical Windows Forum Admin
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    Hi,
    apologies as it seems your post has been missed. Have you tried running an app like Ccleaner? This will remove previous movements around the net as well as cookies:
    CCleaner - Download

    Check for Malware:
    Free Anti-Malware Detection & Removal Software

    Both apps are free.

    Another thing to try is if it happens again press ctrl+F5 whilst still on the same page and this will reset the page as well as remove any cookies.
     
  3. Mr Kitteh

    Mr Kitteh New Member

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    Hi

    Thanks for this. In actual fact this is a university wide issue on all Windows 10 laptops brought in by students. We have a setup which we can run that does it manually but surely it's a bug in the operating system. Thanks for your reply though. I am very surprised it's not come up in other places especially universities.

    I will try the Ctrl+F5 however and see if that helps
     
  4. kemical

    kemical Windows Forum Admin
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    Hope it helps but if not post back.. :)
     
  5. Mr Kitteh

    Mr Kitteh New Member

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