Wifi username and password disappears before I can type it in

Discussion in 'Windows 10 Help and Support' started by wilksu, Aug 20, 2016.

  1. wilksu

    wilksu New Member

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    Hi,

    I'm trying to connect to the wifi at my university. I need to enter a username and password into the bars (in windows 10) and then click "ok".

    The problem is that every time I enter my username I get about halfway through my password and suddenly the username and password disappear, and I am left typing the latter half of my password. Sometimes the Username disappears before I can even begin entering the password.

    I have no idea whats going on, but it's preventing me from connecting and is extremely annoying!
     
  2. Neemobeer

    Neemobeer Windows Forum Team
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    Are you are connecting to the correct SSID? It sounds like you're trying to connect to a wireless network that is using some form of EAP possibly with 802.1x auth on it if it's asking you for a username and password, unless you mean it opens a web browser automatically and asks for a username and password. In which case you should contact your schools IT.
     
  3. wilksu

    wilksu New Member

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    Yes, I click on the wifi signal symbol at the bottom of my screen, select the wifi network, and it asks for me to input a username and password. I enter my username, but never get through my password without the username and what I've typed of the password just deleting itself.

    It's like it refreshes every 3 seconds and erases everything I've entered.

    And it's only for this wifi network. Although this is the only network I've used which requires a username and password instead of just a password.
     

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