Windows 7 BSOD

#1
Hi

My windows 7 gets the BSOD .Can you please let me know whats wrong with it
I am attaching the file.
Thanks
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004f42028, b2000000, 30005}

Probably caused by : GenuineIntel

Followup: MachineOwner
Hi,
sorry i missed your post as it was in the wrong section. I've now moved it to the correct section.

All your dump files are the same as the above and bugcheck 124 means a hardware error occurred. This can be caused by overheating (usually from overclocking so stop if you are overclocking anything). Also if the vents on the lappie become clogged with dust then insufficient airflow will result in hot temps so make all areas are free from dust. This bugcheck can also be caused by software and drivers. I've even seen it being tripped by an out of date flash player so ensure all browsers are updated.
I noticed in the dump file that the app being used at the time of bsod was the 'HP Active health' app. In fact most of your drivers are pretty old and looking on your machine support page updates are available:
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Please update your drivers as well as any HP diagnostic apps you might be using.
 


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