Hello again!
unfortunately, another BSOD happened this morning.
The first thing to check is driver updates and make sure your all up to date with all drivers as well as apps too.
For the driver updates: I first installed all Windows Updates and checked with "Device Management" built-in Windows functionality that all drivers are up-to-date.
I then installed also DriverEasy - a tool to update drivers. DriverEasy found many drivers outdated. This is very strange: why Windows is telling me that all drivers are updated, and DriverEasy is telling me that they are obsolete?
Maybe I found the reason: the PC manifacturer is Packard-Bell, and is different from the manifacturers of single components of my PC.
So, for example, I have a 802.11n Wireless LAN Card (by Ralink Technology corp.) and the current version of the driver is from 25 November 2013.
If Ralink Technology corp. publish a driver update for his Wireless LAN Card, Packard-Bell should take that driver, modify it if needed, and publish the update for all Packard-Bell PC owners. I think Packard-Bell is not updating his drivers anymore.
However: should I trust Windows when it tells to me the all driver are updated, or should I trust DriverEasy (or any another software to update drivers) and download and install the updated drivers with the tool?
Back to the BSOD:
This morning I turned my pc on, opened Google Chrome, started a download of a file and, as soon as the download started, the BSOD happened.
The BSOD itself was stuck on the screen. What I mean is: on the bottom of the BSOD there was the sentence "Collecting data for crash dump ... " but the BSOD remained for about 10 minutes.
After 10 minutes of BSOD, I turned off my pc manually and restarted, but unfortunately no .dmp file was generated.
This thing (BSOD stuck on the screen) already happened to me: see my previous post in this thread from Jun 25 2018.
I took a note about the error:
SYSTEM_SERVICE_EXCEPTION
***STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF8000351379E, 0xFFFFF8800C037730, 0x0000000000000000)
Thank you very much!
Cheers