Hello,
I recently bought Windows 7 Pro from Microsoft's The Ultimate Steal program (I downloaded an ISO from them and burned it to a DVD).
I am installing on a Dell inspiron 1525 laptop, which originally came with Vista. The Vista installation had become corrupt so I took the oportunity to put Windows 7 on (repartitioned, reformatted, did full install) - I did not run the compatibility utility to make sure that Windows 7 would support the hardware I have, but I had read a number of reports of people running Windows 7 on an inspiron 1525. I am also using the 64 bit version because I plan to upgrade my RAM up to (and hopefully over) 4gb.
Anyway, Windows 7 installed fine and downloaded a number of updates. I was able to install Office and a handful of other applications. All my hardware worked perfectly. Initially there were 2 driver updates that were downloaded, installed, and did not negatively affect anything. Everything worked fine for a day, however there was a final round of automatic updates (no driver updates that I recall) which were installed. After rebooting, the "Starting Windows" screen goes away and I see my wallpaper and the mouse cursor (which I can move) but it stays stuck there every time. I cannot hit CTRL ALT DEL, I can't click or right click. After this, if I reboot I get 2 choices: Launch Startup Repair, or Start Windows Normally.
If I start Normally I get stuck at the same point again - blank desktop.
If I choose Startup Repair I get the "windows is loading files" progress bar, then the small green progress bar, then a blank black screen which it stays at for about 10 minutes. Then I see my wallpaper and the mouse cursor but again, I am stuck here.
If I try to boot up in Safe Mode, the list of drivers goes quick but pauses for a minute on \Windows\system32\DRIVERS\CLASSPNP.SYS after which I get a blue screen of death for such a split second that I can't read it, then it reboots. Safe Mode does this every time.
If I choose Last Known Good Configuration I see the "starting windows" message, then a black screen for a minute and then it reboots every time.
If I boot off of the DVD and choose Repair Windows, i get stuck at a blank desktop just if I were to boot normally. This particularly concerns me.
If I choose Repair Your Computer (via F8 - not the DVD), I sit at a blank screen for many minutes, then get stuck at the desktop.
What should I try now?
Thank you for any advice!
Matto
I recently bought Windows 7 Pro from Microsoft's The Ultimate Steal program (I downloaded an ISO from them and burned it to a DVD).
I am installing on a Dell inspiron 1525 laptop, which originally came with Vista. The Vista installation had become corrupt so I took the oportunity to put Windows 7 on (repartitioned, reformatted, did full install) - I did not run the compatibility utility to make sure that Windows 7 would support the hardware I have, but I had read a number of reports of people running Windows 7 on an inspiron 1525. I am also using the 64 bit version because I plan to upgrade my RAM up to (and hopefully over) 4gb.
Anyway, Windows 7 installed fine and downloaded a number of updates. I was able to install Office and a handful of other applications. All my hardware worked perfectly. Initially there were 2 driver updates that were downloaded, installed, and did not negatively affect anything. Everything worked fine for a day, however there was a final round of automatic updates (no driver updates that I recall) which were installed. After rebooting, the "Starting Windows" screen goes away and I see my wallpaper and the mouse cursor (which I can move) but it stays stuck there every time. I cannot hit CTRL ALT DEL, I can't click or right click. After this, if I reboot I get 2 choices: Launch Startup Repair, or Start Windows Normally.
If I start Normally I get stuck at the same point again - blank desktop.
If I choose Startup Repair I get the "windows is loading files" progress bar, then the small green progress bar, then a blank black screen which it stays at for about 10 minutes. Then I see my wallpaper and the mouse cursor but again, I am stuck here.
If I try to boot up in Safe Mode, the list of drivers goes quick but pauses for a minute on \Windows\system32\DRIVERS\CLASSPNP.SYS after which I get a blue screen of death for such a split second that I can't read it, then it reboots. Safe Mode does this every time.
If I choose Last Known Good Configuration I see the "starting windows" message, then a black screen for a minute and then it reboots every time.
If I boot off of the DVD and choose Repair Windows, i get stuck at a blank desktop just if I were to boot normally. This particularly concerns me.
If I choose Repair Your Computer (via F8 - not the DVD), I sit at a blank screen for many minutes, then get stuck at the desktop.
What should I try now?
Thank you for any advice!
Matto