Windows 7 Windows 7 RC - Mouse/Scroll Wheel Issues

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systemspro

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Aug 30, 2009
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Good Evening! Have successfully tested the beta version of Windows 7 on a VM (VMware ESXi 4.0), I went ahead and installed the a new VM instance of the Windows 7 Enterprise Version RC. The VM has an 80 GB > 4GB of RAM and > Dual-Processors. The installation was successfully; however, I am now encountering a hardware related issue:

When I open up Internet Explorer 8 and browse to a web page (ex. MSN.com), if I use the mouse scroll to scroll "down", there are no problems; however, if I attempt to scroll up...I am sent to the bottom of the web page I am browsing and am unable to use the scroll wheel. To navigate up through the page, I either have to click on "page-up" or use the manual scroll bar on the right side of the web page.

At first I thought the problem was with my wireless mouse, but after replacing the wireless mouse with a USB (microsoft mouse, in fact)...the same issue presented itself.

Anyone run into the same issue....btw, installing intellipoint drivers for Microsoft, also does not resolve the issue.

Any assistance or direction, is always appreciated.

Systems Pro
 
Solution
It seems like you're experiencing a scrolling issue when using Internet Explorer 8 on a Windows 7 Enterprise VM. This problem can be frustrating, especially when attempting to scroll up on a webpage. Here are some steps you can take to troubleshoot and potentially resolve this problem:

Troubleshooting Steps:​

  1. Check Mouse Settings:
    • Ensure that the scroll settings for your mouse are configured correctly in Windows.
    • Check the mouse settings in the Control Panel to see if there are any options related to scrolling behavior.
    []Update Drivers:
    • Make sure that the drivers for your mouse are up to date.
    • Visit the Microsoft website to download the latest drivers for your specific mouse model...
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It seems like you're experiencing a scrolling issue when using Internet Explorer 8 on a Windows 7 Enterprise VM. This problem can be frustrating, especially when attempting to scroll up on a webpage. Here are some steps you can take to troubleshoot and potentially resolve this problem:

Troubleshooting Steps:​

  1. Check Mouse Settings:
    • Ensure that the scroll settings for your mouse are configured correctly in Windows.
    • Check the mouse settings in the Control Panel to see if there are any options related to scrolling behavior.
    []Update Drivers:
    • Make sure that the drivers for your mouse are up to date.
    • Visit the Microsoft website to download the latest drivers for your specific mouse model.
    [    ]Compatibility Mode:
    • Try running Internet Explorer 8 in compatibility mode.
    • Right-click on the Internet Explorer shortcut, go to Properties, and then the Compatibility tab. Check the box for "Run this program in compatibility mode for" and select an earlier version of Windows.
    []Reset Internet Explorer Settings:
    • Sometimes, resetting Internet Explorer settings can resolve unusual behavior.
    • Go to Internet Explorer settings, locate the Advanced tab, and click on the Reset button.
    [    ]Alternative Web Browser:
    • Consider using a different web browser like Google Chrome or Mozilla Firefox to see if the issue persists.
    []VMware Settings:
    • Check the settings in VMware ESXi 4.0 for the VM running Windows 7.
    • Ensure that the virtual hardware settings are correctly configured, especially for input devices like the mouse.
    [    ]Virtual Machine Tools:
    • Install or update VMware Tools within the VM to ensure proper interaction between the virtual hardware and the guest OS.
  2. Check for Updates:
    • Make sure that Windows 7 Enterprise is fully updated with the latest patches and service packs.

      Further Assistance:​

      If none of the above steps resolve the scrolling issue, it might be beneficial to seek assistance from the VMware community forums or the Microsoft support forums. They may have encountered similar issues with scrolling behavior in virtualized environments and could provide more specific solutions tailored to your setup. Feel free to try these suggestions and let me know if you need further assistance!
 
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