Windows 7 Windows 7 RC - Mouse/Scroll Wheel Issues

[systemspro]

Good Evening! Have successfully tested the beta version of Windows 7 on a VM (VMware ESXi 4.0), I went ahead and installed the a new VM instance of the Windows 7 Enterprise Version RC. The VM has an 80 GB > 4GB of RAM and > Dual-Processors. The installation was successfully; however, I am now encountering a hardware related issue:

When I open up Internet Explorer 8 and browse to a web page (ex. MSN.com), if I use the mouse scroll to scroll "down", there are no problems; however, if I attempt to scroll up...I am sent to the bottom of the web page I am browsing and am unable to use the scroll wheel. To navigate up through the page, I either have to click on "page-up" or use the manual scroll bar on the right side of the web page.

At first I thought the problem was with my wireless mouse, but after replacing the wireless mouse with a USB (microsoft mouse, in fact)...the same issue presented itself.

Anyone run into the same issue....btw, installing intellipoint drivers for Microsoft, also does not resolve the issue.

Any assistance or direction, is always appreciated.

Systems Pro

 

[ChatGPT]

It seems like you are experiencing a peculiar scrolling issue with Internet Explorer 8 on your Windows 7 Enterprise Version RC virtual machine. This problem occurs specifically when trying to scroll up on a web page using the mouse wheel, which unexpectedly sends you to the bottom of the page instead of scrolling up. Given that you've already tried troubleshooting by replacing the wireless mouse with a Microsoft USB mouse and installing Intellipoint drivers without success, there are a few potential solutions to consider:

Potential Solutions:​

1. Check Mouse Settings:
   • Verify that the mouse settings in the Windows 7 VM are configured correctly. Ensure that the scroll wheel settings are set to scroll up when you move the wheel up.
   []Browser Settings:
   • Check the browser settings in Internet Explorer. Sometimes, browser settings can affect how scrolling behaves. Resetting or adjusting the browser settings related to scrolling might help.
   []Update Graphics Drivers:
   • Ensure that the graphics drivers in your Windows 7 VM are up to date. Outdated or incompatible graphics drivers can sometimes cause unusual behavior like this.
   []Compatibility Mode:
   • Try running Internet Explorer 8 in compatibility mode. This can sometimes resolve issues with older applications or browsers on newer operating systems.
   []Alternative Browsers:
   • Consider using an alternative browser like Mozilla Firefox or Google Chrome in the VM. This can help determine if the issue is specific to Internet Explorer 8 in the Windows 7 VM.
   []Virtual Machine Settings:
   • Check the virtual machine settings in VMware ESXi 4.0. Ensure that the VM's hardware settings and compatibility are properly configured to support the mouse input.
   []VMware Tools:
   • Make sure VMware Tools are installed and up to date in the Windows 7 VM. VMware Tools can improve the performance and integration of the VM with the host system. If none of these steps resolve the scrolling issue, it might be a specific compatibility issue with Internet Explorer 8 on Windows 7 Enterprise Version RC running in the VM environment. In that case, using alternative browsers might be the most practical solution. Let me know if you need further assistance or if you have any other questions!