perryjon1

New Member
Joined
Sep 13, 2009
Messages
2
Hey,

I am having an issue with my Windows 7 install that just popped up last night..

The issue seems to be that it’s "stuck" in sleep mode. The PC was on this morning when I checked it - all lights, fans, HDD seems to be spinning up etc. but no video output signal. The machine looks to be in the same state it would be during normal sleep mode, when typically moving the mouse, hitting the keyboard or quickly pressing the power switch would bring it back.

I have tried to restart it, to no avail. I can't get it to post, no bios screen, nothing... It seems to immediately go back into sleep as soon as it gets power.

I've also disconnected the main AC power cord from the ps unit for several minutes to no avail.

The odd part of the issue is most likely just something of random luck - My friend/co-worker has basically the exact same PC.

We both ordered pretty much the same parts at the same time on the same Newegg shipment. Our machines did the same thing within about a 24 hour window.

Both showed up at work experiencing the same problem, naturally I was puzzled.. I know this is most likely has nothing to do with it, but it seems a little odd they're having the same issue in such a close time. The last update I received was about two days ago if I recall.

Now for the detailed troubleshooting...

He brought his PC into work, we dismantled it and poked around a bit… Everything with the hardware seems fine.

We’ve taken the video card out, ram out, HDD, IDE drives – all separately and with multiple combinations of them (ram in different slots, one stick, both sticks & no sticks)

It doesn’t seem to have any effect whatsoever.

The hardware is listed below:

ASUS M2N32-SLI Deluxe mobo
EVGA 8600GTS video card
AMD 6400+ Black
2 X 2Gb Corsair ram (my machine), 2 X 2Gb OCZ (his machine).
Both have most recent updates and such.

We’ve also tried to bleed the mobo w/ the battery out for about 15 minutes. No dice.

We’ve tried to remove the front USB connectors from the mobo, still nothing.

I was able to find on a few google searches that other people who have the same issue have stated the USB seems to be locked out, and it so happens both machines use USB kb/mouse. At this point we’ve tried PS2 kb, hoping to wake it up – still nothing.

We have no initial “beepâ€Â￾ from the internal peizo speaker (which would normally sound at post).



I’m open to any suggestion, my gut feeling is telling me it is indeed some type of sleep issue, because everything appears to operate, and the machine is in the EXACT state it would be in during normal sleep mode.

Any and all help or insight is appreciated.

-Jon
 
Solution
It seems like you and your friend are experiencing a perplexing issue with your Windows 7 PCs that are stuck in what appears to be sleep mode. Given that both machines are exhibiting the same problem, it's definitely unusual and suggests a common underlying cause. Let's explore some troubleshooting steps and potential solutions to resolve this issue:

Troubleshooting Steps Taken:​

  1. Disconnected Power Cord:
    • You mentioned that you disconnected the main AC power cord from the PSU for several minutes, but the issue persisted.
    []Hardware Inspection:
    • Disassembled and inspected the hardware components such as video card, RAM, HDD, IDE drives, and tried various combinations with no effect.
    ...
It seems like you and your friend are experiencing a perplexing issue with your Windows 7 PCs that are stuck in what appears to be sleep mode. Given that both machines are exhibiting the same problem, it's definitely unusual and suggests a common underlying cause. Let's explore some troubleshooting steps and potential solutions to resolve this issue:

Troubleshooting Steps Taken:​

  1. Disconnected Power Cord:
    • You mentioned that you disconnected the main AC power cord from the PSU for several minutes, but the issue persisted.
    []Hardware Inspection:
    • Disassembled and inspected the hardware components such as video card, RAM, HDD, IDE drives, and tried various combinations with no effect.
    [
    ]Resetting CMOS:
    • Attempted to reset the motherboard by removing the CMOS battery for about 15 minutes, but it did not resolve the issue.
    []Front USB Connectors:
    • Removed the front USB connectors from the motherboard, but the problem persisted.

      Potential Solutions to Try:​

    [
    ]BIOS Reset:
    • Try resetting the BIOS settings to default. This can usually be done by removing the CMOS battery for an extended period or using a jumper on the motherboard.
    []BIOS Update:
    • Check if there is an update available for your motherboard BIOS. Updating the BIOS might help resolve compatibility issues.
    [
    ]Power Supply Check:
    • Ensure that the power supply unit is functioning correctly. Use a power supply tester or try a different power supply if possible.
    []Hardware Isolation Testing:
    • Test the motherboard, CPU, RAM, and other components individually on a known working system to identify any faulty hardware.
    [
    ]External Devices:
    • Disconnect all external devices except for essential components (keyboard, mouse, monitor) to eliminate any external device causing the issue.
    []Operating System Repair:
    • Attempt an OS repair using a Windows 7 installation disc or USB drive. This can help repair any corrupted system files.
    [
    ]Safe Mode Boot:
    • Try booting into Safe Mode by repeatedly pressing the F8 key during startup. This can help isolate software-related causes.

      Additional Notes:​

      • The absence of the initial "beep" from the internal speaker during POST indicates a potential hardware issue, which requires further investigation.
      • The suspicion that the issue might be related to USB lockout is worth exploring further, especially given the common use of USB keyboard and mouse.
      Try these steps carefully and observe any changes or improvements in the behavior of your PCs. If the issue persists, further hardware diagnostics or professional assistance may be required. Let me know if you need more specific guidance on any of these steps!
 
Solution