Wake from sleep issue

udidwht

New Member
After the system goes to sleep once I awake it it hangs at the Windows screen (where time is shown left corner). After a bit I'm greeted with BSOD stating...


DPC WATCHDOG VIOLATION

This is a clean install of Windows 10 Pro 1909 18363.535. When I hit the power button (after the diagnostic runs to 100%) it shuts off then I'm able to restart the desktop without issue. All my drivers are current and SFC report no issue/s.



System specs:

Gigabyte GA-Z68XP-UD3 rev 1.0 (Award BIOS F10 latest)
Core i7 3770K
Asus RX 570 OC 4GB DDR5 (drivers 19.12.2)
32GB G-Skill DDR3 RAM (CL7-8-8-24) F3-1600C7D-16GTX 8192MBx4
Sound Blaster X-Fi Xtreme Gamer
LG Blue Ray DL
1TB Crucial MX500 SSD
1TB Mushkin RAW SSD
1TB Hitachi SATA3 7200rpm
1TB WD Black SATA3 7200rpm
Antec 650w PSU
Rosewill Mid Tower Challenger

Minidump file:

Dropbox - 121219-9125-01.dmp - Simplify your life

Ran: powercfg /devicequery wake_armed

Results:

Realtek PCIe GbE Family Controller
HID Keyboard Device
HID-Compliant mouse (001)
HID Compliant Device (005)
HID Compliant Device (007)
HID Compliant Device (008)

Ran: powercfg /lastwake

Results:
Wake History Count - 0

Ran: powercfg /A

Results:
The following sleep states are available on this system:
Standby (S3)
Hibernate
Hybrid Sleep
Fast Startup

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.

Standby (S2)
The system firmware does not support this standby state.

Standby (S0 Low power idle)
The system firmware does not support this standby state.

Ran: powercfg /waketimers

Results:
Timer set by [SERVICE] \Device\HarddiskVolume4\Windows\System32\svchost.exe (SystemEventsBroker) expires at 4:58:28 PM on 12/26/2019
Reason: Windows will execute 'NT TASK\Microsoft\Windows\UpdateOrchestrator\Backup Scan' Scheduled task the requested waking the computer.

Timer set by [PROCESS] \Device\HarddiskVolume4\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2xyewy\StartMenuExperienceHost.exe expires at 6:48:05 on 12/26/2019
 
Last edited:

Neemobeer

Windows Forum Team
Staff member
Looks like the problem with your audio device (sound blaster) I would confirm the drivers are up-to-date.
 

udidwht

New Member
No new audio device just the same one I've been using for the past several years. The driver used is the one Win 10 installed the driver number and date are:

4/17/2019
6.0.230.12


Looking at the Creative site the Sound Blaster X-Fi Extreme Gamer has reached end of support and the latest driver for Win 10 is...

SBXF_PCDRV_L11_2_30_0012.exe

Creative Worldwide Support
 

udidwht

New Member
I've installed the above driver but it appears to be the same version number that was shown before in device manager.
 

udidwht

New Member
Here's further crash/BSOD info....
 

Attachments

  • DESKTOP-6Q2BB6O-(2019-12-13_14-45-39).zip
    895.2 KB · Views: 59
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