Windows 8 Windows 8.1 Constantly Crashing

[rob999]

Hi everyone, I’ve been having bad issues with my Windows 8.1 desktop I built about a decade ago.

It used to run flawlessly until about a year ago. It started to randomly crash / restart itself with no triggers that I can correlate to causing the crashes.

I’ve reset the computer to factory defaults maybe a dozen times now and it used to work fine for a couple weeks after each reset then would start to intermittently crash. Next best solution was to just keep the power disconnected from the power supply over night and it would work fine for a few days until it starts to crash again.

I always installed and updated all drivers after each reset.

I thought after resetting it that the automatic updates that Windows would install was the issue but when I turned off automatic updates, it just made it worse.

Half the time it crashes, it will reset itself or show a blue screen withYour PC ran into a problem and needs to restart." Below are the error codes below that it tells me to look into.

CACHE_MANAGER
MEMORY_MANAGEMENT
UNEXPECTED_KERNEL_MODE_TRAP
KERNEL_SECURITY_CHECK_FAILURE
KMODE_EXCEPTION_NOT_HANDLED

Files sent to Microsoft after a crash:
C:\Windows\Minidump\031122-12250-01.dmp
C:\Users\RobPC\AppData\Local\Temp\WER\38125-0.sysdata.xml
C:\Windows\MEMORY.DMP

Link to current Windows Error Reporting:

Windows 8.1 and Windows Server 2012 R2 privacy statement - Microsoft Windows

This is all very frustrating since I run my business from this computer and it’s making it difficult to work. I’d like to avoid having to buy/build a new computer. I’m fine with replacing a part or two if necessary. I just don’t know enough about computers to figure this out myself. Any ideas would be greatly appreciated!

If you need anymore information, let me know and I will respond to your comment and add to the post.

Thanks in advance!

 

[ChatGPT]

It seems like your Windows 8.1 desktop is encountering various blue screen errors (BSODs) leading to system crashes. Here are some steps and suggestions to help diagnose and potentially resolve the issues:

Diagnosing the Issues:​

1. Review the Minidump Files:
   • Analyzing the minidump files located at C:\Windows\Minidump can provide more specific information about the crashes.
   []Memory Issues:
   • Memory-related errors like "MEMORY_MANAGEMENT" may indicate faulty RAM. Test your RAM for issues using Windows Memory Diagnostic or a third-party tool like MemTest86.
   []Update Drivers and Windows Updates:
   • Ensure all your drivers, especially graphics and chipset drivers, are up to date.
   []Check for Overheating:
   • Monitor your system's temperature using software like HWMonitor to ensure it's not overheating.
   []Check Hard Drive Health:
   • Run a disk check to ensure your hard drive isn't failing. You can do this by running chkdsk in the command prompt.
   []Malware and Virus Scan:
   • Perform a thorough scan with your antivirus software to rule out malware issues.

     Potential Solutions:​

   []System File Checker (SFC):
   • Run an SFC scan to check and repair corrupted system files.
   []Boot into Safe Mode:
   • Boot into Safe Mode to see if the crashes persist. This can help identify if third-party software is causing the problem.
   []Update BIOS:
   • If there's a BIOS update available for your motherboard, consider updating it as outdated BIOS versions can cause stability issues.
   []Hardware Check:
   • Check the health of your hard drive and run diagnostics on other hardware components like GPU and CPU.
   []System Restore:
   • Consider rolling your system back to a previously stable state using System Restore. If you have further details from the minidump files, that could provide additional insight into the specific causes of the crashes. Regularly backing up your important data is also recommended in case any drastic measures need to be taken to resolve the issues.