Windows 8.1 Serious Problem

Discussion in 'Windows 8 Help and Support' started by Hansel, Jul 21, 2016.

  1. Hansel

    Hansel New Member

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    When I Turn on my computer i try to remove my computer virus when I done removing the virus i restart my computer and suddenly the apps icon gone white and i cant click on the icon but all the app that have launch in the startup launch.I also cannot search everything that gone to white icon i cant search control panel.whenever i click the apps it says "The item you selected is unavalaible". The pc was laggy too

    PLS HELP I am so mad at myself
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi Hansel,
    it sounds like some corruption has set in. Please find command prompt, right click on it and run as admin. Type:
    sfc /scannow
    Press enter and await results.

    Have you considered trying 'System restore'?
     

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