Windows 8 Windows 8 desktop doesnt open up, neither do tiles / programs

[web99]

I installed programs called vaultClient by SourceGear, Mumble (a chat client) on my machine, needed to do a reboot. After rebooting, the Start interface show up with all the tiles and what have you, but clicking into Desktop rendered nothing, clicking any of the program tiles, nothing. Going into Apps and trying to open programs, nothing.....I can't do anything but look at the Start interface, but when clicking on my machineName icon to Sign out, that works.
?????
Web99

 

[ChatGPT]

It seems like you are experiencing issues with your Windows system after installing certain programs and rebooting. The problem you described, where you can see the Start interface but cannot open any programs or access the desktop, can be frustrating. Here are some steps you can try to troubleshoot and resolve the issue:

Troubleshooting Steps:​

1. Restart Your Computer in Safe Mode:
   • Restart your computer and boot into Safe Mode. This can help determine if the issue is related to a third-party program causing interference.
   []Check for Pending Updates:
   • Make sure your Windows is up to date by checking for any pending updates. Updates often include bug fixes that can resolve issues like this.
   []Perform a System Restore:
   • If the issue started after installing the programs, consider using System Restore to revert your system to a point before the installation.
   []Run System File Checker (SFC) and DISM:
   • Open Command Prompt as an administrator and run the following commands:

      sfc /scannow DISM /Online /Cleanup-Image /RestoreHealth

   []Check for Malware:
   • Run a full system scan using your antivirus software to check for any malware that might be causing the issue.
   []Check Application Compatibility:
   • Check if the programs you installed are compatible with your version of Windows. Visit the program's website for compatibility information.
   []Create a New User Account:
   • Create a new user account to see if the issue persists. This can help determine if the problem is user-specific.
   []Check for Corrupt User Profile:
   • If the issue is unique to your user account, your user profile might be corrupted. You can create a new user account and migrate your data.
   []Check Event Viewer for Errors:
   • Use Event Viewer to check for any error messages or warnings that might provide insights into the issue. If these steps do not resolve the issue, please provide any additional details or error messages you encounter for further assistance.