Windows Explorer and Connection Issue!!

#1
I recently installed TuneUp for my laptop (Gateway running Vista Home Premium x32) and I was cleaning things up on it. I think I may have deleted something or done something to mess it up. Now when I turn on the computer, Windows Explorer freezes up constantly. And when I try to click on the button to connect to a network on the internet, it doesn't do anything. I have tried doing a restore but the furthest I can go back is a few days ago and the problem was still there then. I have no idea what I have done to screw it up, but I could really use someone's help. Any help would be greatly appreciated. THanks in advance


Also, I did a registry cleanup and it was after that when this issue came about....if that could have anything to do with it.
 


Celestra

Former Moderator
#2
Hi! What is this Tune up that you are talking about? Maybe it is not compatible with your computer. are there any error codes? If it just erased something you can try a start-up repair, you'll need an installation disc.
 


#3
It's TuneUp Utilities 2009. There is no error code. Windows explorer says it has stopped working, then says it is restarting and thats it. doesn't tell me anything else
 


Celestra

Former Moderator
#4
Startup Repair: frequently asked questions - Windows Vista Help (I'm sorry I left you alone for a while, I had to cut off because of a serious migrane headache which seemed to appear out of nowhere) My eyes hurt... I wanted to say to check for virus or trojan. Kemical will come in tonight he'll have some comments....
 


reghakr

Essential Member
#5
Tuneup utilities can cause problems if you don't look over the entries carefully.

Hopefully, you created a System restore point that you can go back to.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#6
It's TuneUp Utilities 2009. There is no error code. Windows explorer says it has stopped working, then says it is restarting and thats it. doesn't tell me anything else
Hi Jake,

unless the utility you used created a back-up or as reghakr say's if you have a system restore point that goes that far back (I think you've already said that you haven't.) then you may be looking at a re-install.
You could try booting from disk and running the repair utility but usually you always end re-installing eventually...
 


#7
Tune-up Utilities 2009 comes with a feature to undo any things that you do that cause problems. Its recovery manager or something . Just undo registry updates and stuff.
 


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