windows explorer closes when access portable device

Discussion in 'Windows 8 Help and Support' started by citrix, Jan 4, 2015.

  1. citrix

    citrix Extraordinary Member

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    when I try to open a folder on a phone connected to pc. the folder on phone show up, but when I click on any folder, windows file explorer when close, the screen flash for 1 second then come back.

    I tried both windows phone, and android phone, also different user accounts, all doing the same.

    How can I fix this?
     

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