- Thread Author
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- #1
I have installed Windows 8 for my HP laptop 1 month ago.
It worked fine for 2 weeks and then windows explorer is crashing everytime I try to open a folder.
I ran a virus scan- there were no viruses identified by windows defender.
Please suggest on what to do.
Thanks,
Karthik
It worked fine for 2 weeks and then windows explorer is crashing everytime I try to open a folder.
I ran a virus scan- there were no viruses identified by windows defender.
Please suggest on what to do.
Thanks,
Karthik
Solution
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Hi Karthik,
have you tried system restore? If that's not an option or fails to work try running the system file checker: Right click cmd prompt and run as admin. Type: sfc /scannow then press enter.
Also just as a tip, I run Avast as my security app coupled with Malwarebytes as I found Defender seemed to be lacking. It let through at least 3 viruses and so I changed over to avast and have been happy ever since. Try running a scan with Malwarebytes:
Malwarebytes : Free anti-malware, anti-virus and spyware removal download
Lastly you can return win 8 to it's 'factory settings' to coin a phrase. If you place the cursor in the top right of your screen as if to bring up your charms and then hit settings, then 'change pc settings' and then finally General: See screenshot:
Link Removed
have you tried system restore? If that's not an option or fails to work try running the system file checker: Right click cmd prompt and run as admin. Type: sfc /scannow then press enter.
Also just as a tip, I run Avast as my security app coupled with Malwarebytes as I found Defender seemed to be lacking. It let through at least 3 viruses and so I changed over to avast and have been happy ever since. Try running a scan with Malwarebytes:
Malwarebytes : Free anti-malware, anti-virus and spyware removal download
Lastly you can return win 8 to it's 'factory settings' to coin a phrase. If you place the cursor in the top right of your screen as if to bring up your charms and then hit settings, then 'change pc settings' and then finally General: See screenshot:
Link Removed