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A person looking at a tablet while a laptop shows a digital face made of data points on the screen.
Windows Hello, Microsoft's biometric authentication system, has long been celebrated for its convenience and security, allowing users to sign in using facial recognition, fingerprints, or a PIN. Traditionally, the facial recognition component relied primarily on infrared (IR) sensors to create a three-dimensional map of the user's face, enabling reliable authentication even in low-light conditions. However, a recent update has introduced a significant change: Windows Hello now requires both an IR sensor and a regular color (RGB) webcam for facial recognition, rendering the system less effective in dark environments.
This shift stems from Microsoft's efforts to enhance security by mitigating potential vulnerabilities associated with the previous reliance solely on IR sensors. By incorporating RGB data, the system aims to prevent spoofing attempts that could exploit the limitations of IR-based recognition. However, this enhancement comes at the cost of reduced functionality in low-light settings, as the RGB camera requires adequate lighting to capture a clear image.
Users have reported that, following the update, Windows Hello struggles to recognize faces in dimly lit environments where the IR sensor alone would have sufficed. This change has led to frustration among users who appreciated the system's previous ability to function seamlessly in various lighting conditions. Some have discovered temporary workarounds, such as disabling the RGB camera through the Device Manager, which allows Windows Hello to revert to using only the IR sensor. However, such solutions may be short-lived, as future updates could close these loopholes.
Microsoft's decision underscores the ongoing tension between security and user convenience. While the integration of RGB data enhances protection against certain types of attacks, it also imposes limitations that affect the user experience. As a result, users may find themselves needing to adjust their environments—such as increasing ambient lighting—or resorting to alternative sign-in methods like PINs or passwords in low-light situations.
In summary, the recent update to Windows Hello reflects Microsoft's commitment to bolstering security measures. However, it also highlights the challenges of balancing enhanced security with the seamless functionality that users have come to expect. As the system evolves, it remains to be seen how Microsoft will address these usability concerns while maintaining robust security standards.

Source: ITC.ua Not a bug, but a feature: Windows Hello face recognition no longer works in the dark
 

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