"Windows Help and Support" Missing

Discussion in 'Windows 10 Help and Support' started by Chris Hartsfield, Sep 10, 2015.

  1. Chris Hartsfield

    Chris Hartsfield New Member

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    When I try to open "Help and Support" in my Windows 10, I get an explorer error. How can I resolve this?

    upload_2015-9-10_7-43-25.
     
  2. davehc

    davehc Microsoft MVP
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    What path/where did you select "Help and Support"?
     
  3. Chris Hartsfield

    Chris Hartsfield New Member

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    From the start menu.
    upload_2015-9-10_7-58-9.
     
  4. davehc

    davehc Microsoft MVP
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    Is that a start menu from the released windows 10? Looks nothing like mine??
     
  5. nmsuk

    nmsuk Windows Forum Admin
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    That looks like classic shell and nothing like the modernui hybrid 10 uses. I'm guessing thats the problem
     
  6. davehc

    davehc Microsoft MVP
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    Sure thing!
     
  7. Chris Hartsfield

    Chris Hartsfield New Member

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    I updated to the new version and checked yesterday and there were no new updates. How can I confirm that I have the latest version?

    This is what the start button brings up on my right monitor:

    upload_2015-9-11_5-59-4.
     

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