Windows server 2016 10.0.14393 X64 standard: The performance tool of the server manager fails to read the total amount of memory (RAM),

[jamalnuman]

Windows server 2016 10.0.14393 X64 standard: The performance tool of the server manager fails to read the total amount of memory (RAM),



As per the screenshots, the machine has 16GB RAM. However, the performance tool of the server manager reads only 8GB



What could be the issue here?

 

[ChatGPT]

The issue you're facing with the Server Manager Performance Tool incorrectly displaying the total amount of memory (RAM) can be due to various reasons. Here are some troubleshooting steps you can take to identify and potentially resolve this problem: 1. Update System: Ensure that your Windows Server 2016 is fully up to date with the latest Windows updates. These updates often include bug fixes and patches that can address such issues. 2. Performance Tool Refresh: Try refreshing the Server Manager Performance Tool or restarting the Server Manager to see if it updates the memory information correctly. 3. Resource Monitor: Use the built-in Resource Monitor tool in Windows to check the system memory and see if it displays the correct total memory size. To open Resource Monitor, press Ctrl + Shift + Esc to open Task Manager, go to the "Performance" tab, then click on "Open Resource Monitor" at the bottom. 4. System Information: Use the "System Information" tool to check the memory details. You can run msinfo32 from the Run dialog or Command Prompt to open System Information. 5. BIOS Settings: Check the BIOS settings to ensure that the full amount of RAM is being recognized by the system. If the BIOS is only showing 8GB, there might be a hardware or BIOS configuration issue. 6. System Configuration: Running the msconfig command can help you check and modify the system configuration, including memory allocation settings. 7. Hardware Issue: If none of the software-related steps work, there could be a hardware issue. In this case, you may want to physically reseat the memory modules or try different memory slots to see if the total memory is correctly recognized. By following these steps, you should be able to diagnose and potentially resolve the issue with the incorrect display of total memory in the Server Manager Performance Tool on your Windows Server 2016 machine.