windows update problem

Discussion in 'Windows 8 Help and Support' started by Shreyaas, Jun 14, 2016.

  1. Shreyaas

    Shreyaas New Member

    Jun 14, 2016
    Likes Received:
    i want to upgrade to windows 10. i got updates in windows 8.1, i downloaded them. after that it says that i have to restart my pc to install the update. if i restart it, it just restarts and doesnt update anything. when i go to control panel, it asks me to restart again. i did 10 tmes but still it shows the same thing. plz help.

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  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Aug 28, 2007
    Likes Received:
    try running the windows 10 update trouble shooter and then trying again:
    Click this link to download and run the Windows Update Troubleshooter.

    If the update still fails to work then you can use the Tech Bench to download the Windows 10 iso:
    Tech Bench

    Remember though, even with the iso you must still first do an upgrade install to qualify for your free windows 10. Once you've upgraded you can always run a clean install at a later date. The activation will be automatic so press skip when prompted.

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