Windows Won't Let Me Log In

Discussion in 'Windows 7 Help and Support' started by Laura, Oct 28, 2009.

  1. Laura

    Laura New Member

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    Hi,
    I've just bought a new acer laptop with windows 7. I went through all of the start up screens and chose a simple password for my user.
    When i went to log in for the first time it wouldn't let me and said my password was wrong.
    I've tried various different spellings incase I did it wrong but think that this is virtually impossible as I had to type it in twice.
    When I try to reset my password it says i need the password reset disk.
    I've researched this and to create one i need to be logged in.
    Please help!
     
  2. kbz1960

    kbz1960 New Member

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    Have you tried with the caps on and off?
     
  3. Laura

    Laura New Member

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    yes, tried all that.
    had to go back to supplier for a password removal disk
    it's all sorted now
    thanks anyway!
     

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