📎 AI Summary:
The thread involves a user experiencing a Blue Screen error (BSOD) with code 1000007e on Windows 7, sharing detailed crash information and a minidump file for troubleshooting. The user also reports issues with the Windows 7 Forums Diagnostic Tool, which shows an empty folder and an unhelpful dialog box. A responder suggests ensuring the diagnostic tool is run with administrator privileges to improve its effectiveness. Overall, the discussion centers on troubleshooting the BSOD and diagnostic tool issues, with helpful advice offered to address these problems.
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Bhasker Mundhra

New Member
Joined
Jan 7, 2014
Messages
2
Thread Author #1
Hello,

This is the Problem detail as perf a dialog box.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 16393

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFF80000003
BCP2: FFFFF80002EC0A10
BCP3: FFFFF880031B6188
BCP4: FFFFF880031B59E0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010714-17206-01.dmp
C:\Users\BHASKER MUNDHRA\AppData\Local\Temp\WER-41199-0.sysdata.xml

Thanks in advance.
 

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Solution
kemical
Hi Bhasker,
did you run the diagnostic tool as admin? Just right click on the install icon and choose properties followed by ticking the checkbox to run as admin.
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Bhasker Mundhra

New Member
Joined
Jan 7, 2014
Messages
2
Thread Author #2
Also, when i run the W7F Diagnostic Tool, i get the attached Dialog Box and an empty Folder.
Please help.
 

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kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#3
Hi Bhasker,
did you run the diagnostic tool as admin? Just right click on the install icon and choose properties followed by ticking the checkbox to run as admin.
 

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