📎 AI Summary:
The thread discusses a Windows 7 user experiencing Blue Screen errors related to ntoskrnl.exe, with a suggestion to analyze dump files for underlying causes. A responder recommends checking for hardware issues, updating drivers (including sound, storage, GPU, and network drivers), installing the latest Service Pack 1, and using diagnostic tools like memtest and chkdsk. The overall tone is troubleshooting-focused, guiding the original poster through a series of steps to identify and resolve possible hardware or driver conflicts causing the crashes.

valerica

New Member
Joined
Mar 12, 2014
Messages
2
Thread Author #1
Hy i have some bluescreen Ntoskrnl.exe

031214-14695-01.dmp 3/12/2014 3:15:19 AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff900`c28e6cf0 00000000`00000000 fffff960`0032260d 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+6f880 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.17273 (win7_gdr.130318-1532) x64 ntoskrnl.exe+6f880 C:\Windows\Minidump\031214-14695-01.dmp 2 15 7600 291,528 3/12/2014 3:16:44 AM


ntoskrnl.exe ntoskrnl.exe+ef694 fffff800`02858000 fffff800`02e32000 0x005da000 0x5147dc36 3/19/2013 5:32:06 AM Microsoft® Windows® Operating System NT Kernel & System Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

Please help me with this
 

Attachments

Solution
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c28e6cf0, 0, fffff9600032260d, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner

Hi,
the above dump file is often seen when hardware changes have been made or...

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c28e6cf0, 0, fffff9600032260d, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner

Hi,
the above dump file is often seen when hardware changes have been made or if there has been a hardware failure. Trouble is with only one dump file It's a little more difficult to spot issues and trends. If you do have any more dump files then please send. Use the app found here to collect the info:
Link Removed

It is possible a new driver has started this so if you did install anything recently try going back to what you used before.

Your also missing a service pack. Please download and install SP1 here:
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You might need the update readiness tool if you have issues trying to install SP1. If so download the tool here:
Link Removed

Please download and check your RAM using the app found here:
http://www.memtest.org/
Run for a few passes.

Run a chkdsk by following the guide here:
Link Removed

ADIHdAud.sys Fri Mar 02 19:16:03 2007: SoundMax ADI1986A Audio driver.
Please update to new version here:
http://www.techspot.com/drivers/driver/file/information/17264/

intelide.sys Tue Jul 14 00:19:48 2009: Intel storage drivers.
Please run the driver update utility found here:
Link Removed

nvlddmkm.sys Tue Mar 04 11:07:52 2014: Nvidia GPU driver. I realise that this is a recent version but you might have old bits of driver hanging around. Please download the app found here and un-install the gpu driver. Then re-install once all is clean:
Link Removed

Rt64win7.sys Thu Feb 26 09:04:13 2009: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet.
Please update:
Link Removed

Please post any new dump files after completing the above.
 

Solution