Windows 7 BSOD Netwsn04.sys ( Netwsn04+189669 ) & NETIO.SYS ( NETIO+2a051 )

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Tun1

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• Apr 18, 2016

Thread Author #2

Tun1 said:

Dear All,

Windows Forum is really helpful esepcially kemical who is Windows Forum Admin.

Please help to look this this 2 different Notebook with different Error code.

Click to expand...

 

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kemical

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• Apr 18, 2016

#3

Hi Tun1,
having a look now... Back shortly..

 

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kemical

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• Apr 18, 2016

#4

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4c, 2, 0, 939a7669}

Unable to load image \SystemRoot\system32\DRIVERS\Netwsn04.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsn04.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsn04.sys
Probably caused by : Netwsn04.sys ( Netwsn04+189669 )

Followup: MachineOwner

Hi Tun1,
of the four dump files sent one was a bugcheck 50 (causes include anti virus issues, faulty hardware and device drivers), another blamed the above probable cause as well as mentioning Trend Micro security. The last two blamed the above driver as well as the system kernel.

Netwsn04.sys Thu Feb 25 18:50:32 2016: I've looked long and hard to find out what this driver relates to. It looks like it's an Intel Network driver although when I did some searching one of the results was for a small device (unfortunately it written in a language I couldn't read) which might be network related?

First try removing Trend Micro Security and see if the BSOD stops. Please use MSE as it's ultra stable:
Microsoft Security Essentials - Microsoft Windows

If the BSOD continues then chances are it's the above driver. Can you post as to whether your using something like a small wifi router or if you have any idea on the above driver

Please post any new dump files.

 

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Tun1

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• Apr 21, 2016

Thread Author #5

Noted Kemical. Thanks for your advise.

 

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kemical

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• Apr 21, 2016

#6

How are things going? Do you know what the above driver is for (router perhaps)?

 

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Tun1

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• Apr 21, 2016

Thread Author #7

Thanks for follow up Kemical. I am still monitoring after i uninstall Trendmicro.

 

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kemical

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• Apr 21, 2016

#8

Ah ok.. Thanks Tun1 I'll await your next update.

 

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