📎 AI Summary:
A user reports frequent random Blue Screen errors over two months, with attempts to analyze dumps failing, and seeks help. A responder suggests updating several drivers linked to specific hardware components and recommends replacing the antivirus software. The original poster acknowledges the advice and plans to update the drivers, hopeful it will resolve the issue.
M

Mixer90

New Member
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Jan 12, 2014
Messages
2
Thread Author #1
Hello,

i got several Bluescreens during the past two month. The first two BSOD's were 1 month apart but the last 3 were only 1 day apart :/
They seem to appear at random moments (during a Skypecall, while browsing the web, while in Sleep mode etc.). I cant remember getting one while gaming.
I tried to install windbg from windows sdk to analyse the dump files but the installion always crashes at the start.

Thats why i came here. I hope someone can help me to find the cause of this BSOD.
I attached all the requested files from W7F, CPU-Z and RAMMon.

PS: This is the information i got after the reboot following the last BSOD last night.

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800AC11060
BCP3: FFFFF80000BA2748
BCP4: FFFFFA800C09E920
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\011114-15490-01.dmp
C:\Users\User\AppData\Local\Temp\WER-65536-0.sysdata.xml

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Attachments

Solution
Tobias
Seems like the Eumex driver is the cause of the BSoDs, update it:

Eumex 800 - Remote NDIS based Device
fffff880`07189000 fffff880`07193000 usb8023x Tue Feb 12 05:12:06 2013 (5119C116)

Theese drivers also needs to be updated:

Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
fffff880`01003000 fffff880`0139d000 iaStor Tue Apr 26 20:06:18 2011 (4DB7099A)

Realtek PCIe GBE Family Controller
fffff880`04800000 fffff880`04885000 Rt64win7 Fri Jun 10 08:33:15 2011 (4DF1BAAB)

ASMedia XHCI Controller
fffff880`04e21000 fffff880`04e86000 asmtxhci Thu Jun 02 04:27:46 2011 (4DE6F522)
fffff880`0711b000 fffff880`0713f000 asmthub3 Thu Jun 02 04:27:58...
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Tobias

Tobias

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Messages
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#2
Seems like the Eumex driver is the cause of the BSoDs, update it:

Eumex 800 - Remote NDIS based Device
fffff880`07189000 fffff880`07193000 usb8023x Tue Feb 12 05:12:06 2013 (5119C116)

Theese drivers also needs to be updated:

Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
fffff880`01003000 fffff880`0139d000 iaStor Tue Apr 26 20:06:18 2011 (4DB7099A)

Realtek PCIe GBE Family Controller
fffff880`04800000 fffff880`04885000 Rt64win7 Fri Jun 10 08:33:15 2011 (4DF1BAAB)

ASMedia XHCI Controller
fffff880`04e21000 fffff880`04e86000 asmtxhci Thu Jun 02 04:27:46 2011 (4DE6F522)
fffff880`0711b000 fffff880`0713f000 asmthub3 Thu Jun 02 04:27:58 2011 (4DE6F52E)

Realtek High Definition Audio
fffff880`06e57000 fffff880`0711ac80 RTKVHD64 Tue Jun 28 13:09:04 2011 (4E09B650)

XBox USB wireless controller
fffff880`07168000 fffff880`0717a100 xusb21 Fri Aug 14 00:10:17 2009 (4A848F49)

I also recommend that you replace Avira with Microsoft Security Essentials.
 

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Solution
M

Mixer90

New Member
Member details
Joined
Jan 12, 2014
Messages
2
Thread Author #3
Thank you for the quick answer. I will update them and hope this will solve the BSOD issue.
 

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