📎 AI Summary:
The thread discusses a BSOD issue experienced by the original poster, with a focus on troubleshooting the problem. A responder identifies the Ralink WiFi driver (netr28.sys) as the likely cause and recommends updating the driver and running a system file check, which the original poster follows successfully. The overall sentiment is helpful and optimistic, with the user thanking the helper and planning to update if issues persist.

BLola

New Member
Joined
Dec 30, 2015
Messages
2
Thread Author #1
Hello,
I'm new to the forum and I'm seeking help on my BSOD problem...
 

Attachments

Solution
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {9669c868, 2, 1, 82ff1991}

*** WARNING: Unable to verify timestamp for netr28.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28.sys
Probably caused by : netr28.sys ( netr28+33760 )

Followup: MachineOwner
Hi,
all dump files were the same...

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {9669c868, 2, 1, 82ff1991}

*** WARNING: Unable to verify timestamp for netr28.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28.sys
Probably caused by : netr28.sys ( netr28+33760 )

Followup: MachineOwner
Hi,
all dump files were the same and pointed to your Ralink WiFi Adapter driver: netr28.sys.
I checked your machines support page for a driver update and they have an earlier version which I would still try using:
Link Removed

Also look in the start menu for command prompt, right click on it and run as admin. Type:
sfc /scannow
Press enter and await results.

Post any new dump files
 

Solution

BLola

New Member
Joined
Dec 30, 2015
Messages
2
Thread Author #3
Thank you for your reply,
I installed the earlier version of the driver as you recommended & the "sfc /scannow" shows no problems.
Thank you again for the help and I'll repost if anything happend.
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
Thank you for the update. Hope all goes well but if not please post the new dump file.