📎 AI Summary:
The forum thread discusses a user experiencing frequent BSODs on a new Windows 7 PC, with troubleshooting advice from others focusing on checking system configurations, updating drivers, and installing Service Pack 1. The user is advised to test their RAM using Memtest86 to identify possible hardware faults, as some BSODs may be caused by faulty memory. The overall sentiment suggests that updating drivers, applying system updates, and testing RAM are essential steps to resolve the issue, with hardware replacement as a possible last resort if problems persist.
The forum thread discusses a user experiencing frequent BSODs on a new Windows 7 PC, with troubleshooting advice from others focusing on checking system configurations, updating drivers, and installing Service Pack 1. The user is advised to test their RAM using Memtest86 to identify possible hardware faults, as some BSODs may be caused by faulty memory. The overall sentiment suggests that updating drivers, applying system updates, and testing RAM are essential steps to resolve the issue, with hardware replacement as a possible last resort if problems persist.
Solution
kemical
Essential Member
Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffff900c2d58cf0, 0, fffff9600031c69d, 0}
Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )
Followup: MachineOwner
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64Nordy you still haven't applied Service Pack 1.
This is a critical system update and could well fix your issues.
Let's take this a download at a time
Download and run this readiness tool. You can't miss the download button, it's at the top in bright red:
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Once that has completed then download and install SP1. This can take a while sometimes over an hour so don't worry if it does just let the install finish:
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Once these are installed run windows update again and apply the updates.
Post back once you completed the above.
kemical
Essential Member
Ok so you didn't need it. Now run this download:
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Once you open the above you'll see some downloads (after you clicked 'download'). You need this download:
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso
Once you downloaded it you will need to burn it to disk or put it on a thumb drive. Here's some software that helps with burning to flash memory stick:
http://www.isotousb.com/
Link Removed
Once you open the above you'll see some downloads (after you clicked 'download'). You need this download:
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso
Once you downloaded it you will need to burn it to disk or put it on a thumb drive. Here's some software that helps with burning to flash memory stick:
http://www.isotousb.com/
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