📎 AI Summary:
The thread discusses a recurring BSOD caused by kernel_data_inpage_error, likely related to hardware or driver issues, with troubleshooting efforts including driver updates, system file checks, and dump file configuration. The user reports ongoing crashes and difficulty capturing detailed crash logs, suggesting the problem persists despite attempts to fix it. Overall, the troubleshooting is ongoing, with the user seeking further assistance to identify and resolve the underlying cause.

Jennifer1

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Apr 20, 2014
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Thread Author #1
I'm continually getting the kernel_data_inpage_error BSOD at quite random times - during skype calls, bringing computer out of sleep mode, playing games - and I can no longer say it was a one-off kind of thing, but I'm not sure how to fix it, and found this forum hoping for some help.

I ran the tools requested and both the diagnostic tool and cpu-z reports are included in the zip file, though I was unable to run RAMMon (even as administrator) and was given the message "Unable to load DirectIo driver. Unexpected error."

If it helps at all, this laptop is about a year and a half old. The hard drive and wireless card were replaced about six months ago due to defects. Also, the last time or two I've started up the laptop, I've gotten a warning about a fan not working (it still seems like it is upon testing however), but before I spend money on replacing it I want to make sure the rest of the laptop is not a lost cause.

Unfortunately, I don't own a copy of Windows 7 as I bought it preinstalled with the laptop, so if the OS needs a clean reinstall I would appreciate a warning. 🙂

Thank you for any info you can provide me with.
 

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The dates on your dump files seem a little strange, the most recent I see is 3/3/2014.

In that particular case it appears it may be related to your wireless chipset.

FAILURE_BUCKET_ID: X64_0x9F_3_POWER_DOWN_bcmwl664_IMAGE_pci.sys

Is it possible you can look in device manager and let me know which wireless adapter you're using, I can then direct you to Broadcom's page to obtain the latest driver.

kemical

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Did a little googling on the Teredo thing and there's a couple of solutions in this page here:
http://answers.microsoft.com/en-us/...s-device/757db042-c91e-464c-b963-c1f442fdf925
 

Jennifer1

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Apr 20, 2014
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Thread Author #22
I followed some of those instructions and the Teredo thing is just gone from device manager altogether, and the crashes are still happening. Not really sure what happened there.

Also, I wasn't quite sure what to run with Seatools, but I clicked through the scans that were compatible with the hard drive and it passed them.