📎 AI Summary:
The thread discusses a Windows crash featuring bugcheck 0x124, with the original poster seeking help analyzing the dump file, which is difficult to load due to symbol issues. An experienced user attributes the error to potential hardware problems, often overheating, and suggests checking hardware cleanliness and configuration, as well as using specific tools and settings to generate more manageable dump files for troubleshooting. Overall, the conversation centers on diagnosing hardware-related causes for the system crashes and providing tips for better dump analysis.
Ron4000

Ron4000

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I am seeing the following in the event viewer after a random crash.....


The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0017acd4028, 0x00000000bf800000, 0x0000000000000124). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 01e08256-c6b4-4408-8421-634421d64b5e.

Windows generates the dump file however I cannot get the damn thing to load in SDK due to symbol issues. Not that I would know what to look for at that point anyway but I am sure I could gleam something If I could the file to parse correctly. Can't upload the file because it is to large though :(

Any ideas? I would really appreciate it.

-Ron
 

Solution
kemical
Hi Ron,
Bugcheck 124 means a fatal hardware error occurred. The biggest culprit for this type of Bugcheck is overheating although some software can give the same bugcheck.
Just check your system isn't too dusty and if it's been a while clean out vents, fans and heatsinks.
We do have an app which will help collecting the data. Also make sure your settings are similar to the ones shown in the following thread as this make sure you produce 'mini' dumps as opposed to 'memory' dumps:
How to ask for help with a BSOD problem
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kemical

kemical

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#2
Hi Ron,
Bugcheck 124 means a fatal hardware error occurred. The biggest culprit for this type of Bugcheck is overheating although some software can give the same bugcheck.
Just check your system isn't too dusty and if it's been a while clean out vents, fans and heatsinks.
We do have an app which will help collecting the data. Also make sure your settings are similar to the ones shown in the following thread as this make sure you produce 'mini' dumps as opposed to 'memory' dumps:
How to ask for help with a BSOD problem
 

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