trq

New Member
Joined
Nov 2, 2009
Messages
4
Windows 7 Random BSOD Please Help!

Can anybody let me know what to do?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 8580D000
BCP3: 8580D300
BCP4: 08600000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
 

Last edited:
Solution
If you know that is the driver, check the manufacturers website to see if there is a newer one. Maybe try the update driver function in Device Manager.

trq

New Member
Joined
Nov 2, 2009
Messages
4
update I narrowed it down to SynTP.sys
do I uninstall and reinstall please help
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,155
If you know that is the driver, check the manufacturers website to see if there is a newer one. Maybe try the update driver function in Device Manager.
 

Solution