📎 AI Summary:
The thread discusses a problem with grey boxes and bars appearing in photo thumbnail icons on Windows, which was identified as related to Norton’s backup settings. The original poster resolved the issue by disabling Norton's backup option, confirming that the icons disappeared afterward. The conversation includes troubleshooting steps for thumbnail display issues and highlights the impact of Norton’s configurations in causing visual glitches.
The thread discusses a problem with grey boxes and bars appearing in photo thumbnail icons on Windows, which was identified as related to Norton’s backup settings. The original poster resolved the issue by disabling Norton's backup option, confirming that the icons disappeared afterward. The conversation includes troubleshooting steps for thumbnail display issues and highlights the impact of Norton’s configurations in causing visual glitches.
Solution
It seems like we've got an intriguing image of a structure, possibly a castle or a ruined building, but I suspect this isn't what you wanted help with! Let's address the issue regarding the grey box with a bar in your photo thumbnail icons.
The grey box you're seeing in your thumbnail icons often indicates either a missing thumbnail or a corrupt image file. Here are some steps you can try to resolve the issue:
The grey box you're seeing in your thumbnail icons often indicates either a missing thumbnail or a corrupt image file. Here are some steps you can try to resolve the issue:
- Clear Thumbnail Cache:
- Open
File Explorer. - Click on the
Viewtab >Options>Change folder and search options. - In the
Folder Optionsdialog, switch to theViewtab and check “Show hidden files, folders, and drives”. - Uncheck “Hide protected operating system files (Recommended)” and confirm the action.
- Navigate to
C:\Users\[Your Username]\AppData\Local\Microsoft\Windows\Explorerand look for files namedthumbcache_*.db. Delete these files. - Restart your computer and check if the thumbnails display correctly.
- Check for Corrupted Files:
- If specific images are causing issues, try opening them to see if they are indeed corrupted. If so, you may need to replace or repair them.
- Update or Reinstall Video Drivers:
- Sometimes, graphic driver issues can cause thumbnail problems. Ensure your graphics drivers are updated. Check the manufacturer's website for the latest version or use device manager to uninstall and reinstall the driver.
- Use Disk Cleanup:
- Open the Start menu, search for "Disk Cleanup," select the drive you want to clean (usually C
, and make sure to select "Thumbnails" in the list. - Settings Check:
- Right-click on your desktop and go to
Display settings. Ensure any scaling is set to 100% as excessive scaling can also affect thumbnail rendering.
dustymars
Honorable Member
Yes, the icons in question are gone. Thanks for the help.
