📎 AI Summary:
The original poster experienced poor performance with their optical drive, including skipping music and strange noises, despite diagnostics indicating the hardware was fine. After initial troubleshooting, they discovered that cleaning the optical lens with a cleaning disc resolved the issue. Overall, the thread reflects a successful troubleshooting process with a focus on cleaning the drive rather than replacing it.
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rejlocal22

New Member
Joined
Apr 10, 2021
Messages
27
Thread Author #1
Hello,
This drive is giving me poor performance. When I insert a blank disc to make a copy of some music, I can hear the music being skipped and the drive also makes a sound that sounds like it's not inserted correctly. But after checking, it looks ok. So I think I may need a new drive. I tried HP PC HARDWARE DIAGNOSTICS and it states everything is ok. So before I take my laptop in for repair, what else can I try?
 

Solution
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Ok, It's fixed. As usual I always looked at the hardest fix's. After trying some troubleshooting to no avail, I decided maybe the optical eye needed cleaning and I found that was the problem. So I placed a cleaning disc into the drive and that fixed it.
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rejlocal22

New Member
Joined
Apr 10, 2021
Messages
27
Thread Author #2
Ok, It's fixed. As usual I always looked at the hardest fix's. After trying some troubleshooting to no avail, I decided maybe the optical eye needed cleaning and I found that was the problem. So I placed a cleaning disc into the drive and that fixed it.
 

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