Alex7

New Member
Joined
Mar 6, 2012
Messages
2
I just bought a brand new Dell Optiplex 390 running windows 7 64bit.
I plugged in an external USB hub with 3 devices attached (2 cameras and 1 stepper motor controller).
At first the computer recognized the three devices and I can communicate with them just fine. After a few minutes, they stop working and the generic USB hub gets this error: This device cannot start. (Code 10)

I tried uninstalling the device, I tried updating the drivers (sais drivers are current), nothing works.

This hub works fine on windows XP.

Thanks
 

Solution
Is it a powered hub?

Have you tried it without any devices, then each device separately?

Did the hub work in XP on that computer? Have you tried changing ports?

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,152
Is it a powered hub?

Have you tried it without any devices, then each device separately?

Did the hub work in XP on that computer? Have you tried changing ports?
 

Solution